Change how ticket workflow works when unmatched

[ericnewcomer]

No description provided.

[codecov]

Codecov Report

Attention: Patch coverage is 72.58065% with 17 lines in your changes missing coverage. Please review.

Project coverage is 77.17%. Comparing base (8c86856) to head (6266d9d).
Report is 4 commits behind head on main.

Files with missing lines	Patch %	Lines
src/contacts/ContactChat.ts	56.66%	13 Missing ⚠️
src/user/TembaUser.ts	85.71%	3 Missing ⚠️
src/list/TembaList.ts	66.66%	1 Missing ⚠️

Additional details and impacted files

@@            Coverage Diff             @@
##             main     #471      +/-   ##
==========================================
- Coverage   77.23%   77.17%   -0.06%     
==========================================
  Files          90       90              
  Lines       23553    23580      +27     
  Branches      760      766       +6     
==========================================
+ Hits        18191    18199       +8     
- Misses       5355     5372      +17     
- Partials        7        9       +2     

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