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On a store with a subscription Order placed in the past that has been placed or renewed this month, go to LifterLMS > Reporting, "Sales" tab
Click Toggle Filters and select the Membership or Course for the Order
Choose a date range that covers one or more transactions for the Order and click Apply Filters
In a separate tab, edit the Order and set the status to "Pending Cancellation"
In the tab with Reporting, click Apply Filters again or refresh the page
Expected Behavior
"Net Sales" and "# of sales" amounts stays the same
Actual Behavior
"Net Sales" is reduced by the amount of the transaction(s) in the date range associated with that Order. If the original Order is in the date range, the "# of sales" is reduced by one.
Tech Notes
"# of sales" only gets orders with status "Active" (subscription) or "Completed" (one-time). If the order status gets set to Refunded even if the transaction(s) haven't been, they're not included.
"Net Sales" gets orders with status "Active" "Completed" or "Refunded"
Since transactions have the status llms-txn-succeeded and llms-txn-refunded I don't think we need to filter by status at all on Orders. We should include transactions with both llms-txn-succeeded and llms-txn-refunded since a partially refunded transaction currently has the status set to llms-txn-refunded
We may want to add a new "# of transactions" widget for the number of non-refunded transactions (including renewals) vs. new sales (when the subscription was set up) in a given period.
The text was updated successfully, but these errors were encountered:
Reproduction Steps
Expected Behavior
"Net Sales" and "# of sales" amounts stays the same
Actual Behavior
"Net Sales" is reduced by the amount of the transaction(s) in the date range associated with that Order. If the original Order is in the date range, the "# of sales" is reduced by one.
Tech Notes
"# of sales" only gets orders with status "Active" (subscription) or "Completed" (one-time). If the order status gets set to Refunded even if the transaction(s) haven't been, they're not included.
"Net Sales" gets orders with status "Active" "Completed" or "Refunded"
Since transactions have the status
llms-txn-succeeded
andllms-txn-refunded
I don't think we need to filter by status at all on Orders. We should include transactions with bothllms-txn-succeeded
andllms-txn-refunded
since a partially refunded transaction currently has the status set tollms-txn-refunded
We may want to add a new "# of transactions" widget for the number of non-refunded transactions (including renewals) vs. new sales (when the subscription was set up) in a given period.
The text was updated successfully, but these errors were encountered: