SUMMARY.md

Table of contents

• Usability Research & Testing at the City of Austin
• Research Planning
  • Project Brief
    • Project Brief Template
  • User Centered Testing, why do it?
  • Planning a Test
  • Location
• Incentives Guidelines
• Consent Guide and Form templates
  • Photo/Video/Audio Consent Guide
  • Participant Consent Form with Incentive
  • Consent Form without Incentive
• Testing Methods
  • Interviews
  • Fly on the Wall Observations
  • Think Aloud
  • Intercepts
    • Intercepts Guide
  • Ready for advanced tools?
    • Usability Testing
      • Usability Template
      • Usability Testing Checklists
    • A/B Testing
    • Multivarient Testing
  • Testing Content
    • Testing Translated Content
• Recruiting
  • Recruitment Strategy
  • Research & Recruitment Guiding Principles
  • Recruitment & Screening Document
  • When we ask for demographic information
  • General Recruitment Screener
  • Recruiting based on personas
• Research Ethics and Etiquette
  • Anonymity Standards
• Metric Types
  • Baseline Metrics
  • Quantitative Metrics
  • Qualitative Metrics
• Scheduling Researchers
• Preparing for Your Research Session
• Communicating with participate
  • Scheduling Research Session
  • Post Research Follow-up & Evangalism
• Data Policy
  • Public Information Policy
  • Records Management
• Sharing your Research Findings
  • How to Share Your Results
  • Create User Personas
    • Persona Examples
    • Persona Questions
• Other City of Austin Guides