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# Protocol for Unified Legal Services (PULSE)
## Introduction

**Online Dispute Resolution (ODR)** is a mechanism to resolve disputes through the use of electronic communication technology. It often uses alternative dispute resolution (ADR) tools such as mediation, conciliation and arbitration. This mechanism not only provides citizens access to efficient and effective dispute resolution mechanisms, it also supports the formal court system by reducing the number of disputes that go to court, in turn helping address pendency in courts.
**PULSE (Protocol for Unified Legal Services) protocol** is a way to enable the discovery and engagement of various legal services through an interoperable API specification to scale citizen access to justice. It eliminates the need for multiple integrations and facilitates seamless information exchange among justice delivery institutions and legal service providers.

ODR is a wide field. It can be applied across sectors, dispute types, and jurisdictions for speedier, affordable, accessible dispute resolution. Application of ODR can range from dispute categories such as financial, matrimonial, property, civil disputes to disputes involving varied parties such as consumers/individuals and businesses/organizations. Disputes pending in formal institutions may also be transferred to ODR and ODR can also apply for interstate, or interjurisdictional disputes.

The PULSE (Protocol for Unified Legal Services) is an adaptation of [beckn protocol](https://github.com/beckn/protocol-specifications) that aims to unify various online dispute resolution services through an interoperable API specification. Implementing DRoP will enable ecosystems/institutions seeking dispute resolution to easily discover and engage with multiple ODR service providers.
Discovering information and services that are contextual, localized, and issue-specific within the legal domain is complex and inefficient.
Recognizing this, a group of volunteers has designed the PULSE protocol, an adaptation of the Beckn Protocol, to enable the discovery and engagement of various legal services through an interoperable API specification. PULSE is openly available and community-owned. It enables seamless access to justice by allowing ecosystems to and institutions to connect with multiple legal service providers. Implementing PULSE reduces the need for multiple one-to-one integrations, ensuring continuous sharing of status and updates between service providers and users.
The first use case for PULSE has been created using inputs from the Online Dispute Resolution (ODR) community to enable the discovery of multiple Online Dispute Resolution (ODR) from a single window. ODR is a mechanism to resolve disputes through the use of electronic communication technology. It often uses alternative dispute resolution (ADR) tools such as mediation, conciliation, and arbitration. This mechanism not only provides citizens access to efficient and effective dispute resolution mechanisms, it also supports the formal court system by reducing the number of disputes that go to court, in turn helping address pendency in courts.ODR is a wide field and can be applied across sectors, dispute types, and jurisdictions for speedier, affordable, accessible dispute resolution. Although the current version of PULSE enables easy discovery and engagement with multiple ODR service providers, it has been designed to be adaptable for making discovery and engagement interoperable across categories of legal services.



## Release History
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