FAQ

MyJournal.Notebook FAQ

❓ OneNote Q & A

How do I get the OneNote app?

The OneNote app can be downloaded from the Microsoft Store or at onenote.com/download.

I have Office 2019 or Microsoft 365 installed, but OneNote is missing

See: aka.ms/InstallOneNote

Where can I find additional information about the OneNote desktop app?

See: Frequently Asked Questions about OneNote in Office 2019 and Microsoft 365

I'm new to OneNote, where can I find help and training information?

• Download the OneNote Quick Start Guide
• Additional resources: OneNote Help Center

How do I find out if I have a 32-bit or 64-bit OneNote?

To find the bitness for your version of OneNote:

• Press the Win + ⇧ Shift + N keys to open OneNote.

• For OneNote 2013 (Version 15.0) / 2016 or greater (Version 16.0): Click on File → Account → About OneNote button
  
  
  

• For OneNote 2010 (Version 14.0): Click on File → Help