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Known Issues

Last Updated August 30, 2023

The following is the list of Known Issues for the My Journal Add-In for Microsoft OneNote:

Paper Size

Background

This feature was added in release 16.1.0 to support a user's paper size preference when printing a journal page. It defaults to the OneNote Auto (automatic) paper size. This results in a single continuous page with an unlimited height. By OneNote design, page breaks are not supported at this time.

Setting the paper size to any value other than Automatic will result in a fixed height page size. Content exceeding this height overflows the background page color.

Workaround

  • Leave the My Journal Notebook paper size option set to Automatic.

  • Use File > Print > Print Preview to see where your page breaks are.

  • Per Microsoft Office Support:

    OneNote pages aren't like pages in Word. In OneNote, pages can go on and on. And because OneNote is designed to capture your notes, not print out traditional pages, you won't find a page break option in OneNote. Go to File > Print > Print Preview to see how your pages will look when printed.


Rule Lines

Background

The Add-In can be configured to create notebook pages with 4 different rule line styles or none at all.

Issue: Rule lines do not display in OneNote 2016 or later

  • Rule lines are not displayed in journal pages created by the Add-In with OneNote 2016 or later; works fine in earlier versions of OneNote.

  • UPDATE: This issue has been resolved in release 16.4.0.

Workaround

  • In OneNote, select File > Options > Display to change how OneNote looks.

  • Check the following Display option: :white_check_mark: Create all new pages with rule lines

  • If you have set the Rule Lines style to None in the Add-In's Page Settings, you can still set rule lines for the current page via the OneNote View > Rule Lines menu option.