Section 4: Business and Applications (13%)

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Section 4: Business and Applications (13%)

4.1 Demonstrate ability to gather requirements

Given a customer need, how can it be implemented in Magento? Given a customer design request, what would be the easiest or most efficient way to accomplish the goal? When should you recommend that a client modify requests to fit native functionality?

4.2 Demonstrate ability to create internationalization / multisite setups

When does a solution need to include multiple websites or stores? Multisite infrastructure

Demonstrate understanding of Website, Stores, Store Views

Creating localization, addressing and setting up international currencies and taxes, and multisite shipping

4.3 Demonstrate ability to create customer loyalty programs

Identify the actions that can acquire rewards points for customers

4.4 Demonstrate understanding of laws and regulations

Distance selling, PCI-DSS, cross-border trade, GDPR

Fixed Product Tax (FPT) - How can it be configured natively to meet CA tax regulation requirements such as bottle deposit tax?

EU / AU / CA tax regulations - How can native configurations meet storefront display requirements? How do you configure product prices to include tax; how do you configure product prices excluding tax; how do you break out tax only in the shopping cart or order confirmation?

4.5 Demonstrate ability to apply taxes

US and EU tax regulations; VAT; digital VAT; in-state and out-of-state taxes; cross-border taxes

4.6 Demonstrate ability to set up a returns process

What is a return process? How is a return process configured