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Usage Troubleshooter

Humphrey Sun edited this page Mar 6, 2025 · 7 revisions

This page tries to solve some common issues.

Windows Defender tells me it's a virus!

GitHub Action auto CI compiles all the builds. All the codes are opensource in this repo.

Besides, we currently don't have money or motivation to buy a certification to sign this. So, if you still don't trust this you can compile your own build.

I lost my LiveCaptions window!

This is a known issue in early version and should be solved by now. You can click setting page's button to call it back. image

HTTP Error - unauthorized

Checked the api you used, especially, the api key part.

[Translation Failed] The request was canceled due to the configured HttpClient.Timeout of 5 seconds elapsing.

The speed of you api call back is slower than 5 second. In this case we suggest you use a faster api, or just free Google translate instead.

[Translation Failed] No connection could be made because the target machine actively refused it.

It might have varieties like [Translation Failed]Object reference not set to an instance of an object. or Not Found.

Deal it as 404 error. I suggest use curl or postman to test this.

image

More specifically, the endpoint you use did not give a valid output, or even no response at all.

  • Check your endpoint if it really exists. You can use

    telnet {{domain}} {{port}}
  • Check your URI route if it is valid.

According to OpenAI docs, your route should look like in this way:

Image

If you directly write a root of you api domain it might not work.

I need xx function. Why don't you provide?

But...