Allow application to optionally parse messages before being displayed #29
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Adding a hook that can be used by a hosting application to parse messages before they are sent to the user. The intention is to allow the Webchat to be able to communicate with the larger application it resides in. This behaves in much the same way as webchatMethods.getMemory, except gets called before messages are sent to the UI.
This article explains a simple use case: https://cai.tools.sap/blog/how-to-control-your-web-application-with-an-integrated-chatbot/