Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Update apple-account-driven-user-enrollment.md #4689

Open
wants to merge 1 commit into
base: main
Choose a base branch
from
Open
Changes from all commits
Commits
File filter

Filter by extension

Filter by extension

Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
18 changes: 18 additions & 0 deletions memdocs/intune/enrollment/apple-account-driven-user-enrollment.md
Original file line number Diff line number Diff line change
Expand Up @@ -152,6 +152,24 @@ If the Microsoft Authenticator app is on the device before enrollment begins, en

To get around this issue, the device user must uninstall the Microsoft Authenticator app and restart enrollment.

### Enrollment fails because of issues with the service discovery
If the service discovery mentioned in the [Prerequisites](#prerequisites) have not been configured correctly, users will notice the following error message:

* Title: Sign-in Failed
* Description: Your Apple ID does not support the expected services on this device. Contact your administrator to sign in.

In order to solve this issue, make sure that your webserver is hosting the service discovery file with the content type set to `application/json`.
You can validate that by running the following commands:
```cmd
curl -I "https://contoso.com/.well-known/com.apple.remotemanagement"
```

```cmd
curl -I "https://contoso.com/.well-known/com.apple.remotemanagement?user-identifier=firstname.surname@contoso.com&model-family=iPhone"
```

Both of these commands should return `Content-Type: application/json`

## Next steps
* For an overview of supported Apple User Enrollment features and management actions in Microsoft Intune, see [Overview of Apple User Enrollment in Microsoft Intune](ios-user-enrollment-supported-actions.md).
* For more information about Apple User Enrollment, see [User Enrollment and MDM](https://support.apple.com/guide/deployment/user-enrollment-and-mdm-dep23db2037d/web) on the Apple support website.
Expand Down
Loading