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SmartPay Website Release changes v2.0 (#380)
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* update readme to point developers to cloud.gov documentation

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* SmartPay Website release changes v2.0

Includes (Sprint 19 and 20 stories):

Issue 370 USWDS update from 3.5 to 3.6.1
Issue 373 FASCSA Exclusion Link and Language
Content changes

* Addressed Code Review comments for Production Release

* Address Production Release code review comments

* Addressed code review comments.

Changed http://sam.gov to https://sam.gov

---------

Co-authored-by: Mark Meyer <[email protected]>
Co-authored-by: eric-gade <[email protected]>
Co-authored-by: Mark Meyer <[email protected]>
Co-authored-by: rebekahperillo <[email protected]>
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3 changes: 3 additions & 0 deletions README.md
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Expand Up @@ -53,6 +53,9 @@ npx gulp compile --gulpfile gulpfile.cjs
```
This will rebuild the static assests and place them in the `/public` directory. To learn more, visit USWDS [Getting started for developers ](https://designsystem.digital.gov/documentation/getting-started-for-developers/).


## ☁️ Deploying to Cloud.gov Pages
[Cloud.gov Pages](https://pages.cloud.gov/) manages the deployment of this site by watching for changes to the github repository. Changes to the `main` branch will be deployed to production. Changes to staging will be deployed to the demo site. For other branches Cloud.gov Pages will create a preview specific to that branch. See [Pages Documentation](https://cloud.gov/pages/documentation/) for specific information.
## 👀 Want to learn more?

[Astro documentation](https://docs.astro.build). Astro also maintains a helpful [Discord server](https://astro.build/chat).
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"@typescript-eslint/eslint-plugin": "^6.2.0",
"@typescript-eslint/parser": "^6.2.0",
"@uswds/compile": "^1.0.0",
"@uswds/uswds": "^3.5.0",
"@uswds/uswds": "^3.6.1",
"broken-link-checker": "^0.7.8",
"eslint": "^8.45.0",
"eslint-plugin-astro": "^0.27.2",
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4 changes: 2 additions & 2 deletions src/components/Callout.astro
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---
//This componet is for Home page call out section under hero section: Section 889 Search, State Tax Information, 2023 GSA Smartpay Virtual Training Forum
//This componet is for Home page call out section under hero section: Section 889 Search, State Tax Information, 25th anniversary celebration
import callout_889 from "@assets/images/callout_889.svg";
import callout_map from "@assets/images/callout_map.svg";
import callout_anniversary from "@assets/images/callout_anniversary.png";
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The GSA SmartPay program is marking our 25<sup>th</sup> anniversary!
</p>
<p>
<a class="usa-link--external" href="https://www.youtube.com/watch?v=3kcvidn5ikc"
<a class="usa-link--external" href="https://www.youtube.com/watch?v=4yXPKD2qAvE"
>Watch the video</a>
</p>
</div>
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2 changes: 1 addition & 1 deletion src/content/about/benefits.md
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---
title: Benefits of the Program
description: "Some of the benefits customers can expect when they choose GSA SmartPay."
intro: "Some of the benefits for customers using GSA SmartPay® solutions as a payment method include:"
intro: "There are many benefits for customers using GSA SmartPay® solutions as a payment method."
order: 1
category: about
tags:
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4 changes: 2 additions & 2 deletions src/content/about/business-lines.mdx
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Expand Up @@ -45,7 +45,7 @@ import SummaryBox from "@components/SummaryBox.astro";
To pay for travel and travel related expenses. Primary mechanism used to purchase airline, rail and bus tickets at significantly reduced fares under the [GSA City Pair Program](https://www.gsa.gov/travel/plan-book/transportation-airfare-rates-pov-rates-etc/city-pair-program-cpp) (CPP).

**Account Type(s)**
Individually Billed Account (IBAs) or CBA.
Individually Billed Account (IBA) or CBA.

**Publication**
[Helpful Hints for Travel Account Use [PDF, 14 pages]](/files/travel-account-helpful-hints.pdf).
Expand Down Expand Up @@ -102,7 +102,7 @@ import SummaryBox from "@components/SummaryBox.astro";
To pay for purchases involving two or more business lines (i.e. fleet, purchase, and/or travel) on a single account.

**Account Type**
Considered CBA, but may involve both IBA and CBA transactions, which is determined at the agency’s task order level.
Most times considered to be a CBA and should be exempt from state sales tax.

**Publications**
[Helpful Hints for Purchase Account Use [PDF, 14 pages]](/files/purchase-account-helpful-hints.pdf), [Helpful Hints for Travel Account Use [PDF, 14 pages]](/files/travel-account-helpful-hints.pdf) and [Helpful Hints for Fleet Account Use [PDF, 10 pages]](/files/fleet-account-helpful-hints.pdf).
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11 changes: 5 additions & 6 deletions src/content/about/index.md
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---
title: About GSA SmartPay®
description: "The GSA SmartPay program is the world’s largest government charge card and commercial payment solutions program."
intro: "GSA SmartPay is the world’s largest government charge card and commercial payment solutions program."
slug: "./"
order: 0
category: about
Expand All @@ -9,16 +10,14 @@ tags:
- master contract
---

Established in 1998, the GSA SmartPay program is the world’s largest government charge card and commercial payment solutions program, providing services to more than 560 federal agencies/organizations and Native American tribal governments.

GSA SmartPay payment solutions enable authorized government employees to make purchases on behalf of the federal government in support of their agency’s mission.

GSA SmartPay payment solutions:
Established in 1998, the GSA SmartPay program provides payment solution services to more than 560 federal agencies/organizations and Native American tribal governments.

These payment solutions:
- Enable authorized employees to make purchases on behalf of the federal government in support of their agency’s mission.
- Streamline transaction processing.
- Increase accountability.
- Provide a more efficient and effective means to monitor transactions and to identify fraud, waste, and abuse.

The GSA Center for Charge Card Management (CCCM) and GSA SmartPay contractor banks are dedicated to identifying opportunities to provide customers with GSA SmartPay solutions to help address agency payment challenges.

CCCM seeks to increase awareness of available payment solutions under the [GSA SmartPay 3 Master Contract](/about/master-contract) and help agencies continue to find ways to increase payment efficiencies, earn refunds and identify innovative ways to improve cost savings.
CCCM seeks to increase awareness of available payment solutions under the [GSA SmartPay 3 Master Contract](/about/master-contract) and help agencies continue to find ways to increase payment efficiencies, earn refunds, and identify innovative ways to improve cost savings.
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---
title: Logos and Designs
description: GSA SmartPay brand logos and card designs.
intro: "The following graphics may be printed or downloaded to indicate an agency’s use, or a merchant’s acceptance, of GSA SmartPay® payment solutions:"
intro: "These images may be referenced to indicate an agency’s use or a merchant’s acceptance of GSA SmartPay® solutions."
order: 5
category: about
tags:
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---
title: Master Contract
description: About the GSA SmartPay Master Contract, contracting banks, and terms and conditions.
intro: The first GSA SmartPay® Master Contract was awarded in 1998.
order: 3
category: about
tags:
- about
- master contract
---

Since the award of the inaugural GSA SmartPay® Master Contract in 1998, the GSA SmartPay program has provided convenient, efficient and effective payment solutions for the federal government, tribes and tribal organizations with a comprehensive portfolio of purchase, travel, fleet and integrated payment solutions to support mission needs.
Since the inaugural GSA SmartPay® Master Contract award in 1998, the GSA SmartPay program has provided convenient, efficient, and effective payment solutions for the federal government, tribes, and tribal organizations with a comprehensive portfolio of purchase, travel, fleet, and integrated payment solutions to support mission needs.

In 2007, the GSA SmartPay program was further expanded with the award of the GSA SmartPay 2 Master Contract. The GSA SmartPay 2 Master Contract required additional payment solutions beyond traditional carded products, as well as increased data analysis, reporting capabilities, and security requirements. The GSA SmartPay program continued to grow through increased adoption as agencies realized benefits afforded under the program, such as ease of use, transaction reporting and data analytic tools.
In 2007, the GSA SmartPay program was further expanded with the award of the GSA SmartPay 2 Master Contract. The GSA SmartPay 2 Master Contract required additional payment solutions beyond traditional carded products, as well as increased data analysis, reporting capabilities, and security requirements. The GSA SmartPay program continued to grow through increased adoption as agencies realized benefits afforded under the program, such as ease of use, transaction reporting, and data analytic tools.

On August 31, 2017, Citibank and U.S. Bank were awarded GSA SmartPay 3 Master Contracts to continue providing payment solutions to government agencies.

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---
title: Refunds
description: "Agencies and organizations have the opportunity to earn refunds that can directly fund and support mission critical efforts."
description: "Agencies/organizations have the opportunity to earn refunds that can directly fund and support mission critical efforts."
intro: Agencies/organizations have the opportunity to earn refunds.
order: 5
category: about
tags:
Expand All @@ -9,7 +10,9 @@ tags:
- master contract
---

Agencies/organizations have the opportunity to earn refunds — money that goes back to agencies that can directly fund and support mission critical efforts.
Refunds are a monetary payment provided by the contractor bank to agencies/organizations that can directly fund and support mission critical efforts.

Please note the following about refunds:

- An agency’s refund rate range has been established by the GSA SmartPay® 3 Master Contract.
- Minimum refunds are a single rate that considers both volume of spend and speed of pay.
Expand All @@ -29,7 +32,7 @@ GSA originally looked into the use of refunds as part of the travel management c

As receipts are actually a return of a portion of a prior agency payment and may be deposited to the credit of the appropriation against which the payment was initially charged rather than to a general fund receipt account. If the appropriation initially charged has not expired, the refund is available to support new obligations. If the appropriation account initially charged has expired, but has not yet closed, the refund is deposited to the credit of the expired account where it is available for recording or adjusting obligations properly incurred before the appropriation expired.<sup>3</sup>

This same analysis and reasoning applies to the GSA SmartPay Program refunds. Under the GSA SmartPay program, refunds are discounts offered by the banks, which may be deposited to the credit of the appropriation against which the initial cost was charged. If that appropriation has expired, but not yet closed, the refund may be credited to the expired account where available. If the appropriation has expired, and the expired account has been closed, the refund would be properly credited to the appropriate Treasury general fund.
This same analysis and reasoning applies to the GSA SmartPay program refunds. Under the GSA SmartPay program, refunds are discounts offered by the banks, which may be deposited to the credit of the appropriation against which the initial cost was charged. If that appropriation has expired, but not yet closed, the refund may be credited to the expired account where available. If the appropriation has expired, and the expired account has been closed, the refund would be properly credited to the appropriate Treasury general fund.

The exception permitting the deposit of refunds to the appropriation initially charged is permissive in nature. If an agency declines the refund, it should be deposited to the Treasury general fund.

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---
title: Statistics and Reports
description: "We offer statistics and monthly reporting on spend, transactions, and the number of account holders."
intro: "We offer statistics and reporting on spend, transactions, the number of account holders, and refunds."
intro: "We offer statistics and reporting on spend, transactions, the number of card/account holders, and refunds."
order: 7
category: about
tags:
Expand All @@ -19,7 +19,7 @@ The GSA SmartPay® program provides statistical summary information and monthly

- Spend.
- Transactions.
- Number of account holders.
- Number of card/account holders.

GSA SmartPay statistics for fiscal year 2022:

Expand All @@ -36,12 +36,12 @@ GSA SmartPay statistics for fiscal year 2022:
- [GSA SmartPay Purchase Card Statistics Report for FPDS [XLSX, 45KB]](/files/purchase-report.xlsx)

---
## Sales, Transactions, Account Holder Data
## Sales, Transactions, Card/Account Holder Data

The following program data is provided for informational purposes only and should not be used to calculate agency refunds, basis points, or usage of GSA SmartPay payment solutions by agency personnel. This data has been provided by the respective banks and has not been verified for accuracy.

- [Sales, Transactions, and Account Holder Data (FY 2009–September 2022) [XLSX, 7MB]](/files/stats-tool.xlsx) – Spreadsheets containing current statistics for GSA SmartPay Purchase, Travel and Fleet. Note: For questions about usage of the tool and underlying data, refer to the [Frequently Asked Questions](/faq) page.
- [Fiscal Years 1999–2009 Card Sales, Transactions and Account Holder Data [XLS, 10.2 MB]](/files/fy99-09-card-sales-transactions-cardholder-data.xls) – Spreadsheets containing fiscal years 1999–2009 data and statistics for GSA SmartPay Purchase, Travel and Fleet.
- [Sales, Transactions, and Card/Account Holder Data (FY 2009–July 2023) [XLSX, 8MB]](/files/stats-tool.xlsx) – Spreadsheets containing current statistics for GSA SmartPay Purchase, Travel, and Fleet business lines. Note: For questions about usage of the tool and underlying data, refer to the [Frequently Asked Questions](/faq) page.
- [Fiscal Years 1999–2009 Card Sales, Transactions, and Card/Account Holder Data [XLS, 10.2 MB]](/files/fy99-09-card-sales-transactions-cardholder-data.xls) – Spreadsheets containing fiscal years 1999–2009 data and statistics for GSA SmartPay Purchase, Travel, and Fleet business lines.

---

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---
title: Strategic Payment Solutions
description: GSA SmartPay offers payment solutions for efficiency, oversight, refunds, and more.
intro: There are several types of strategic payment solutions available under the GSA SmartPay® 3 Master Contract.
order: 6
category: about
tags:
Expand All @@ -19,7 +20,6 @@ Strategic payment solutions allow you to:
- Improve oversight and control.
- Gain transparency and accountability within your program.

There are several types of strategic payment solutions available under the GSA SmartPay® 3 Master Contract.

## Card-Not-Present Solutions

Expand All @@ -45,6 +45,6 @@ There are several types of strategic payment solutions available under the GSA S

## Find Your Solution

Reach out to your Level 1 agency/organization’s program coordinator (A/OPC) to determine which solutions are available under your agency’s task order.
Reach out to your Level 1 Agency/Organization Program Coordinator (A/OPC) to determine which solutions are available under your agency’s task order.

Contact your GSA SmartPay contractor bank for examples of how the payment solution could be used in your program.
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---
title: Bank Contact Information
description: Guidance on contacting issuing banks with questions related to account information
intro: Contact the issuing banks for answers to specific questions related to card/account information.
order: 1
category: contact
tags:
Expand All @@ -24,7 +25,6 @@ Card/account holders, please contact your agency’s issuing bank directly about

The GSA SmartPay® team does not have the ability to look up any account information.


## GSA SmartPay 3<sup>®</sup> Contractor Banks
For specific account questions, please see the contact information for the banks below.

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---
title: Customer Support
description: About the Center for Charge Card Management and how to request support
intro: The Center for Charge Card Management (CCCM) is part of the Professional Services and Human Capital Category (PSHC) at the General Services Administration (GSA).
intro: Contact GSA's Center for Charge Card Management (CCCM) for answers to general questions about GSA SmartPay®.
order: 0
slug: "./"
category: contact
Expand All @@ -12,24 +12,23 @@ tags:
---
import SummaryBox from "@components/SummaryBox.astro"


CCCM is divided into two separate branches:

- Data Management Branch: Handles data, reporting and the Certification & Accreditation (C&A) process.
- Service Delivery Branch: Oversees training, customer agency outreach, the annual forum, GSA SmartPay program and training websites, COR duties and guidance/legislation.

Together, they manage GSA SmartPay®, the largest government charge card program in the world.
Together, they manage GSA SmartPay, the largest government charge card program in the world.

<SummaryBox>
For general information about the program, please email:
- General questions: [email protected].
- GSA SmartPay Program Certification (GSPC) questions: [email protected]​.
- GSA SmartPay Program Certification (GSPC) questions: [email protected]​.

Our office hours are Monday – Friday, 8:00 a.m. – 4:00 p.m. ET. We are closed for all federal holidays.
</SummaryBox>


## Center for Charge Card Management (CCCM) Contact Information
## CCCM Contact Information
For general GSA SmartPay questions, please email [email protected].

### Program Management Office
Expand Down Expand Up @@ -65,7 +64,12 @@ [email protected]
**Shane Brosius**
Program Analyst
509-353-4661
[email protected]
[email protected]

**Jaime Habersat**
Program Analyst
816-872-0172
[email protected]

**Perry Hampton**
Management and Program Analyst
Expand Down Expand Up @@ -128,12 +132,13 @@ Supervisory Contracting Officer
470-449-0996
[email protected]

**Rosalind Cherry**
Contracting Officer
404-217-2164
[email protected]

**Brittney Pastore**
Contracting Officer
Contracting Specialist
813-564-6670
[email protected]

**Jessica Sprigg**
Contract Specialist
804-971-1098
[email protected]

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---
title: Frequently Asked Questions
description: Review frequently asked questions about the GSA SmartPay program. Learn about state taxes, program coordinator responsibilities, merchants, government shutdowns, and more.
intro: "Review frequently asked questions (FAQs) about the GSA SmartPay® program."
order: 1
---
import Accordion from '@components/Accordion.astro';
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