chore: make issue template easier to triage (#4324)

* chore: make issue template easier to triage

* Update .github/ISSUE_TEMPLATE.md

* Update .github/ISSUE_TEMPLATE.md

Co-authored-by: mergify[bot] <37929162+mergify[bot]@users.noreply.github.com>

.github/ISSUE_TEMPLATE.md

@@ -1,20 +1,26 @@
+<!--
 Thanks for taking the time for reporting an issue!
 
 Before reporting an issue on dd-trace-py, please be sure to provide all
 necessary information.
 
 If you're hitting a bug, make sure that you're using the latest version of this
 library.
+-->
+
+### Summary of problem
 
 ### Which version of dd-trace-py are you using?
 
 ### Which version of pip are you using?
 
-_ddtrace requires pip>=18 to install one of our pre-built wheels_
 
-### Which version of the libraries are you using?
+### Which libraries and their versions are you using?
 
-You can copy/paste the output of `pip freeze` here.
+<details>
+  <summary>`pip freeze`</summary>
+  <!-- Paste output of pip freeze here -->
+</details>
 
 ### How can we reproduce your problem?