diff --git a/genie/genie/doctype/genie_settings/genie_settings.json b/genie/genie/doctype/genie_settings/genie_settings.json
index 638a3d1..03445b9 100644
--- a/genie/genie/doctype/genie_settings/genie_settings.json
+++ b/genie/genie/doctype/genie_settings/genie_settings.json
@@ -12,9 +12,12 @@
   "support_portal_section",
   "support_url",
   "save_recording",
+  "enable_portal_access",
   "column_break_atib",
   "support_api_token",
   "max_recording_size",
+  "portal_user",
+  "portal_user_password",
   "section_break_tazx",
   "ticket_details"
  ],
@@ -80,11 +83,31 @@
    "fieldname": "enable_user_impersonation",
    "fieldtype": "Check",
    "label": "Enable User Impersonation"
+  },
+  {
+   "default": "0",
+   "fieldname": "enable_portal_access",
+   "fieldtype": "Check",
+   "label": "Enable Portal Access"
+  },
+  {
+   "depends_on": "enable_portal_access",
+   "fieldname": "portal_user",
+   "fieldtype": "Data",
+   "label": "Portal User",
+   "mandatory_depends_on": "enable_portal_access"
+  },
+  {
+   "depends_on": "enable_portal_access",
+   "fieldname": "portal_user_password",
+   "fieldtype": "Password",
+   "label": "Portal User Password",
+   "mandatory_depends_on": "enable_portal_access"
   }
  ],
  "issingle": 1,
  "links": [],
- "modified": "2023-11-18 11:41:53.318912",
+ "modified": "2024-12-28 12:55:29.461125",
  "modified_by": "Administrator",
  "module": "Genie",
  "name": "Genie Settings",
diff --git a/genie/utils/support.py b/genie/utils/support.py
index da4d89c..510d843 100644
--- a/genie/utils/support.py
+++ b/genie/utils/support.py
@@ -79,14 +79,15 @@ def upload_file(content):
 @frappe.whitelist()
 def get_portal_url():
 	settings = frappe.get_cached_doc("Genie Settings")
-	headers = {
-		"Authorization": f"token {settings.get_password('support_api_token')}",
-	}
-
 	response = make_request(
-		url=f"{settings.support_url}/api/method/frappe.auth.get_logged_user",
-		headers=headers,
-		payload={},
+		url=f"{settings.support_url}/api/method/login",
+		headers={
+			"Content-Type": "application/json",
+		},
+		payload={
+			"usr": settings.get_password("portal_user"),
+			"pwd": settings.get_password("portal_user_password"),
+		},
 		return_response=True
 	)