diff --git a/CHANGELOG.md b/CHANGELOG.md
index 4cee64f7..4013b272 100644
--- a/CHANGELOG.md
+++ b/CHANGELOG.md
@@ -7,6 +7,9 @@ and this project adheres to [Semantic Versioning](http://semver.org/spec/v2.0.0.
 
 ## [Unreleased]
 
+### Fixed
+- Check user email with toLowerCase
+
 ## [2.171.0] - 2024-06-28
 
 ### Fixed
diff --git a/node/directives/withCurrentProfile.ts b/node/directives/withCurrentProfile.ts
index 6a40cd74..b9ccc522 100644
--- a/node/directives/withCurrentProfile.ts
+++ b/node/directives/withCurrentProfile.ts
@@ -260,7 +260,8 @@ async function checkUserAccount(
     'id' in tokenUser &&
     !(
       tokenUser.account === account &&
-      (isUserCallCenterOperator || tokenUser.user === currentProfile?.email)
+      (isUserCallCenterOperator ||
+        tokenUser.user.toLowerCase() === currentProfile?.email.toLowerCase())
     )
   ) {
     throw new AuthenticationError('')