README.md

Intercom App for Zendesk

A Zendesk app (widget) that links to the ticket requester's Intercom.io profile and displays their name, metadata (custom attributes), segments, and tags.

Build and deploy

1. Edit app.js and add the Intercom custom attributes you wish to display, around line 28.

2. Create a ZIP archive of the app files. You can automate this by running:

   npm install -g grunt-cli
   npm install
   grunt

3. In Zendesk, create a new app and upload the ZIP. (See these instructions from Zendesk. You'll need to be an admin on your Zendesk account.)

4. Click the gear next to the app and click Change Settings.

5. Enter your Intercom app ID and API key. Zendesk stores the key securely — it isn't visible in AJAX calls, and can only be seen on this screen by Zendesk admins.

Enjoy!