[FEATURE]: Ability to force Ban Templates on Admins

[StevensTheDev]

Scope

Web

Feature Description

We would like the ability to toggle the option to only allow for Ban Templates to be used for ban reasons. In other terms, no longer allow admins to manually input ban reasons.

Use Case

We are very strict on how our Admin team handles bans, and there are never-ending typos that we have to correct. Adding a toggle would allow for servers like ours to enforce strict ban reasons, increase professionalism, and allow for streamlined ban reasons while still allowing other servers to maintain the option to ban with custom reasons.

Proposed Solution

Add a toggle / option to enforce only allowing Ban Templates for ban reasons.

Additional Info

No response

[Yorick20022]

Hey, thanks for the request! This has been suggested in the Discord server before. If you want you can show your interest in this feature by leaving a message in the thread: https://discord.com/channels/577993482761928734/1279681742621376543

[tabarra]

Discussion point: How to handle cases where there is more than 1 offence or rule being broken?

If the admin cannot edit the message, they don't have the flexibility of banning for more than one reason, which leads to the obvious conclusion that an admin should be able to checkbox all the rules that have been violated.

Which by itself brings another question: How would txAdmin pick the ban duration?
Should it add the duration of all template bans? Should it just pick the duration of the biggest? Some sort of automatic compromise between both approaches?

[StevensTheDev]

Apologies for the late response - I'll answer your questions below:

The way we handle more than one offense being broken is with the "|" operator. For example, if someone violated a community's "FailRP" and "NITRP" rules, we would name the ban template (or just ban them with the reason) as FailRP | NITRP. This can be expanded as necessary, we currently have these now as ban templates, but unfortunately cannot force them on our admins, and it results in typos and misspellings occasionally.

I think the above would solve your second question for our use case, but I understand some communities may operate differently. If communities want to have individual rule violations handled separately for each template; I think it makes the most sense to allow the ban times to be set per template. Then as the admin checks each ban template, the duration just stacks for each one if that makes sense.

To be clear I don't think this should be the default (or required) behavior, but it would be nice for the optional ability to enable this for some communities.

Let me know if you'd like any clarification.