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[Feat] Include a chatbot for better experience #466

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4 of 5 tasks
gamana29 opened this issue Nov 5, 2024 · 2 comments
Closed
4 of 5 tasks

[Feat] Include a chatbot for better experience #466

gamana29 opened this issue Nov 5, 2024 · 2 comments
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enhancement New feature or request gssoc-ext GirlScript Summer of Code Extended 2024 hacktoberfest-accepted Hacktoberfest level2 GirlScript Summer of Code Level 2 Issue

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@gamana29
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gamana29 commented Nov 5, 2024

Description

Adding a chatbot to a website offers a range of benefits for both the website owner and its users.

  1. Improved Customer Service
    24/7 Availability: Chatbots can handle inquiries at any hour, providing support even outside regular business hours.
    Instant Response: Users receive instant responses, which reduces wait times and improves user satisfaction.
    Efficient Query Handling: Chatbots can quickly handle routine questions, freeing up human agents to handle more complex issues.
  2. Enhanced User Experience
    Guided Navigation: Chatbots can help users navigate the website by directing them to relevant sections, helping them find what they need faster.
    Personalized Experience: Advanced chatbots can remember user preferences and provide tailored recommendations based on previous interactions.
    Interactive Assistance: Chatbots can provide product or service details, explain features, and guide users through processes like sign-ups or bookings.
  3. Increased Engagement and Conversion Rates
    Lead Generation: Chatbots can collect user information, qualify leads by asking questions, and even forward them to sales teams if appropriate.
    Conversion Optimization: By providing instant support and addressing potential objections or queries in real-time, chatbots can help boost conversion rates.
    Re-engagement: Some chatbots are programmed to re-engage users who appear idle, keeping them active on the website longer.

Screenshots

image

Checklist

  • I have checked the existing issues
  • I have read the Contributing Guidelines
  • I'm a GSSoC'24-Extd contributor
  • I'm a Hacktoberfest'24 contributor
  • I am willing to work on this issue (optional)
@gamana29 gamana29 added the enhancement New feature or request label Nov 5, 2024
@github-actions github-actions bot added gssoc-ext GirlScript Summer of Code Extended 2024 hacktoberfest-accepted Hacktoberfest labels Nov 5, 2024
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github-actions bot commented Nov 5, 2024

👋 Thank you @gamana29 for raising an issue! We appreciate your effort in helping us improve. Our team will review it shortly. Stay tuned! If you need further assistance or want to join the conversation, feel free to join our Discord server: Discord Link

@swarooppatilx
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chatbot should be available only on pages like help and support

@swarooppatilx swarooppatilx added the level2 GirlScript Summer of Code Level 2 Issue label Nov 5, 2024
@swarooppatilx swarooppatilx closed this as not planned Won't fix, can't repro, duplicate, stale Nov 10, 2024
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Labels
enhancement New feature or request gssoc-ext GirlScript Summer of Code Extended 2024 hacktoberfest-accepted Hacktoberfest level2 GirlScript Summer of Code Level 2 Issue
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