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Unable to access data file URL (outdated client) #2385

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rvvl17 opened this issue Jan 3, 2025 · 1 comment
Open
1 task done

Unable to access data file URL (outdated client) #2385

rvvl17 opened this issue Jan 3, 2025 · 1 comment
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environment Problem with user's environment.

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@rvvl17
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rvvl17 commented Jan 3, 2025

Site URL

https://raw.githubusercontent.com/sherlock-project/sherlock/master/sherlock/resources/data.json

Additional info

Hi,

I am having trouble trying to use Sherlock's social media account search tool. When I run the tool, I get the following error:

A problem occurred while checking for an update: list index out of range
ERROR: Bad response while accessing data file URL 'https://raw.githubusercontent.com/sherlock-project/sherlock/master/sherlock/resources/data.json'.

I am also having trouble accessing the link, as I get a 404: Not Found page.

I would like you to help me resolve this issue.

Additional details:
• The tool was downloaded from the project link on GitHub.
• The internet and other links have been checked and are working fine
Thank you very much for the support.

Code of Conduct

  • I agree to follow this project's Code of Conduct
@rvvl17 rvvl17 added the site support request Requesting to support a site label Jan 3, 2025
@ppfeister
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You need to update your install. That file was removed quite a while ago and the method of retrieval changed some 7 or 8 months ago.

The tool was downloaded from the project link on GitHub.

Note that this isn't an officially supported method of install, and it's recommended to use pip when able

@ppfeister ppfeister added environment Problem with user's environment. and removed site support request Requesting to support a site labels Jan 3, 2025
@ppfeister ppfeister changed the title Requesting support for Sherlock project - Unable to access data file URL Unable to access data file URL (outdated client) Jan 3, 2025
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