ticket copy.json

[{"id": 1, "title": "Apply for Credit Card", "description": "Caller wants to apply for a credit card He has a savings account with the bank He wants a rewards credit card with a $5,000 limit He agrees to a credit check The bank will review his application and get back to him within 2-3 business days", "label": "positive", "entities": "1 email: johndoe@emailcom 2 dob: 15-Apr-1990"}, {"id": 2, "title": "Create Account", "description": "Caller wants to open a savings account Virtual agent asks for his email address and date of birth Caller's savings account is created He will receive a confirmation email The virtual agent thanks him for using the service", "label": "positive", "entities": "1 email: michaeljohnson@emailcom 2 date of birth: 05-Aug-1995"}, {"id": 3, "title": "Transfer funds", "description": "The caller wants to transfer funds from his checking account to his savings account The virtual agent processes the transfer The caller wants to talk to a real agent The virtual agent connects the caller to an agent The agent processes a transfer", "label": "positive", "entities": "1 email: test@ibmcom 2 dob: 15 August 1980 3 pin: 1234 4 balance: 100 5 amount: 52$ 6 account: 5678 7 date: 2023-06-28 8 pfr"}, {"id": 4, "title": "Create Account", "description": "Mary Johnson wants to open a new savings account She provides her full name, phone number, date of birth, and mother's maiden name The account will be created and the account details will be sent to maryjohnson@examplecom", "label": "positive", "entities": "1 full name: Mary Johnson 2 phone number: 555-123-4567 3 date of birth: December 3, 1990 4 mother's maiden name: Smith"}, {"id": 5, "title": "Transfer funds", "description": "Caller wants to pay his credit card bill Virtual agent asks for his credit card number, amount and date of birth He processes the payment of $200 from his account to his credit card account ending in 3456, scheduled for tomorrow Caller will receive a confirmation email at johnsmith@examplecom shortly", "label": "positive", "entities": "1. \ncredit card number: 1234-5678-9012-3456 2. \namount: $200 3. \ndate of birth: September 12, 1985"}, {"id": 6, "title": "Transfer funds", "description": "Caller wants to pay his credit card bill Virtual agent asks for his credit card number, amount and date of birth He processes the payment of $200 from his account to his credit card account ending in 3456, scheduled for tomorrow Caller will receive a confirmation email at johnsmith@examplecom shortly", "label": "positive", "entities": "1. credit card number: 1234-5678-9012-3456 2. amount: $200 3. date of birth: September 12, 1985"}, {"id": 7, "title": "Create Account", "description": "Mary Johnson wants to open a new savings account She provides her full name, phone number, date of birth, and mother's maiden name The account will be created and the account details will be sent to maryjohnson@examplecom", "label": "positive", "entities": "\n1. full name: Mary Johnson \n2. phone number: 555-123-4567 \n3. date of birth: December 3, 1990 \n4. mother's maiden name: Smith"}, {"id": 8, "title": "Apply for Credit Card", "description": "Caller wants to apply for a credit card Virtual agent asks for his full name, date of birth, and email address Caller provides his address and annual income Virtual agent submits the application Caller will be notified via email regarding the status of his application", "label": "positive", "entities": "\n1. full name: Alex Smith \n2. date of birth: September 10, 1985 \n3. email address: alex@example.com \n4. current residential address: 123 Main Street, Cityville \n5. annual income: $60,000"}]