diff --git a/DATA_RETENTION_POLICY.md b/DATA_RETENTION_POLICY.md index 4687526..510b06b 100644 --- a/DATA_RETENTION_POLICY.md +++ b/DATA_RETENTION_POLICY.md @@ -19,9 +19,9 @@ The default retention period for your data is **12 months** to allow us to respo The personal data retention system consists of three phases: -**1. Active ticket:** Your data is actively used and managed inside of the SEAL 911 Telegram bot. -**2. Intermediate archiving:** Upon closing of the ticket, your data is moved to a secure intermediate archive. -**3. Deletion:** After 12 months, your data is fully deleted within the SEAL 911 Telegram bot and the intermediate archive. +1. **Active ticket:** Your data is actively used and managed inside of the SEAL 911 Telegram bot. +2. **Intermediate archiving:** Upon closing of the ticket, your data is moved to a secure intermediate archive. +3. **Deletion:** After 12 months, your data is fully deleted within the SEAL 911 Telegram bot and the intermediate archive. If special circumstances require us to retain the data beyond the 12-month period, we will contact you to seek your consent. If we do not receive a response, we will assume that you do not consent.