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Terraform Servicenow Integration Update Set

This Integration/ App was installed from VCS and then exported into a single Update Set for testing on-Prem ServiceNow instances that cannot reach the ServiceNow Store.

Resources:

Follow the Steps in these resources:

  1. Step By Step Guide - https://www.terraform.io/docs/cloud/integrations/service-now/index.html
  2. Demo Walk- Thru video - https://www.hashicorp.com/resources/terraform-servicenow-new-integration-means-for-your-devops-workflows

Note:

This is for testing purposes only .... It is not the official HashiCorp app!
Do not use in production!

For the Official / Certified app please download from the:
ServiceNow Store - https://store.servicenow.com/

Alternate method:
https://store.servicenow.com/sn_appstore_store.do#!/store/help?article=KB0030267

ServiceNow SetUp

Clone:

  1. git clone https://github.com/ryanleis/terraform-servicenow-integration-updateset.git

Upload Update Set:

  1. Navigate to Update Sets -> Retrieved Update sets
  2. Click "Import UpdateSet from XML" Select the xml file and upload

Commit:

  1. Once upload completes - click into the "Terraform" Update Set that is now listed
  2. Once in the record - click on the button [Preview Update Set]
  3. This may result in errors depending on your version (I got 6 with Orlando/Paris) - Just hit Close
  4. In the case of errors - inspect the "Update Set Preview Problems" related list and select "Approve" or "Skip Remote Update" from the far right of each error.
  5. Once all Errors are skipped/ accepted hit the button that now appears in teh top right corner - [Commit Update Set]

This will install the terraform app.

Add Terraform Service Catalog:

  1. Navigate to Service Catalog -> Catalog
  2. Click the "+" in the top right coner to "add content"
  3. Select "Terraform Catalog" and click [Add here]

This will install the Terraform Service Catalog which contains pre-built Catalog Items.

Connect ServiceNow to Terraform Cloud:

  1. Navigate to Terraform -> Config
  2. Click "New"
  3. Populate the following
    1. Set Org Name = Terraform Cloud Organization
    2. Set Hostname = https://app.terraform.io
    3. Set API Team Token to the Terraform Cloud team API token
  4. Click Submit