Issue with camera access on iPad Air 2, iOS 14.2 (issue not present on iPad Pro)

[benptc]

https://forum.spatialtoolbox.vuforia.com/t/camera-issue-with-spatial-toolbox-app-on-ipad-air-2-ios-14-2/180/2

I recently started to work with vuforia spatial toolbox. Currently I am having the issue that the App on my iPad can not connect with the camera. I just have a grey screen (in which i can place tools etc). I triple checked the Apps permission and everything seems to be fine. I updated the iOS version from 13.5 to 14.2 and for both versions it did not work. I reinstalled the App mutliple times but still. Somehow it worked on an iPad Pro but i can only have the iPad Air 2 all the time to work with it. Is there a known issue with certain iPads or anything else i could try?

[realityLabDiscourseUser]

This issue has been mentioned on Vuforia Spatial Toolbox Community. There might be relevant details there:

https://forum.spatialtoolbox.vuforia.com/t/camera-issue-with-spatial-toolbox-app-on-ipad-air-2-ios-14-2/180/2