Not able to retrieve records from ES for generated DIAL codes

[Debayanpaul1593]

Hi Sunbird Team,
I am facing a problem where I am unable to search for DIAL codes. The API and its details can be found below

API endpoint: <dial_service_base_url>/dialcode/v3/search
Request Body:
{ "request": { "search": { "identifier": "J9S4M5", "status": "Draft", "limit":5 }, "fields": ["dialcode_index","identifier","channel","batchcode"], "limit": 5, "sort": {"dialcode_index": "Desc"} } }
Response
{ "id": "sunbird.dialcode.search", "ver": "3.0", "ts": "2023-03-20T17:55:09Z+05:30", "params": { "resmsgid": "faa2afc9-eda3-4f4b-87de-28347774e8f7", "msgid": null, "err": "SYSTEM_ERROR", "status": "failed", "errmsg": "Elasticsearch exception [type=search_phase_execution_exception, reason=all shards failed]" }, "responseCode": "SERVER_ERROR", "result": {} }
After looking at a few solutions suggested on StackOverflow I was unable to come to a conclusion on how to solve this issue.
I can see the shard status as green for all the indices as

green open compositesearch ajM9zRXXS_ad9g1yruDbig 1 0 0 0 261b 261b
green open dialcodemetrics 9Ef6lmMsSbeAO7CEijbAmg 1 0 0 0 261b 261b
green open dialcode 5ePYl53aTUO1E3xHviMdug 1 0 0 0 261b 261b

Can someone please provide some insight as to what could be the issue in this case? I am running Elastic Search 6.8.22 through Docker

[pallakartheekreddy]

@Debayanpaul1593 looks like some issue with Elasticsearch. Can you please share Elasticsearch logs to analyse the issue.