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Send emails from a no-reply address #531

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stefanopepe opened this issue Oct 27, 2021 · 0 comments
Open

Send emails from a no-reply address #531

stefanopepe opened this issue Oct 27, 2021 · 0 comments
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@stefanopepe
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The Contract Helper sends emails to users containing 6 digits codes or, at the registration phase, the recovery passphrase. These emails use a valid reply to field that sends an email to the NEAR Wallet team, while it should prevent such operation for privacy/confidentiality reasons.

Solution:

  • use a [email protected] recipient in the email, and make sure that any reply is bounced by our mail server (no copy is stored anywhere)
  • add specific messaging in the email, inviting users to contact the wallet team via official support channels on Zendesk:

E.g. (added number 3)

Welcome to NEAR Wallet
--
 
This message contains your account activation code and recovery link for satoshi-nakamoto.near. Keep this Email safe, and DO NOT SHARE IT! We cannot resend this Email.

1. Confirm your activation code to finish creating your account: 012345

2. In the event that you need to recover your account, click the link below, and follow the directions in NEAR Wallet.

Recover my Account

3. Questions? Contact our support team at nearhelp.zendesk.com/
@stefanopepe stefanopepe added the good first issue Good for newcomers label Dec 17, 2021
@frol frol removed the good first issue Good for newcomers label Apr 24, 2023
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