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Error on Customer Login Page #9

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trucatchtraps opened this issue May 18, 2018 · 9 comments
Open

Error on Customer Login Page #9

trucatchtraps opened this issue May 18, 2018 · 9 comments

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@trucatchtraps
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I have been experiencing the error shown in the screenshot for the past few days and can't seem to figure out a fix. It is only happening on the customer login page and the register page but it also seems to be fairly random. Meaning, some days it will show just fine and then some it will not show, like today. I have the latest release installed on Magento 2.2.3.

untitled

@NagendraKodi
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I am also experiencing the same error in Magento 2.1.7 in customer registration page some times, and in forgot password page it's working fine.
2018-07-03_1920

@shuaiZend
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shuaiZend commented Jul 6, 2018

Error Still in M2.2.5

@tusharemipro
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Same issues in Contact Form.
Any solution for that?

@karliuka
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Owner

Do you have this example online? I do not see this problem on my server.

@tusharemipro
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tusharemipro commented Jul 10, 2018

yes, it's problem face in my live site. have you Any solution for that?

@trucatchtraps
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From my experience, with trying a few other recaptcha modules, I am still getting similar results. Now however, I have noticed that it is only happening in Google Chrome, Firefox appears to work just fine. I was also notified by another module vendor that everything was appearing fine in Chrome on their site. They sent me screenshots of my dev site with the recaptcha visible. But I have had other customers complain about not being able to login or create an account. So it has something to do with my local network not showing the recaptcha in Chrome. From what I have been reading, this is a known issue with Google recaptcha, and it seems like Google has forced our network onto some sort of bot list which is not allowing the recaptcha to be shown.

@trucatchtraps
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Also to clarify, I have not tried your latest version. The last version I tried was 2.0.9

@karliuka
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karliuka commented Aug 1, 2018

Excuse the gentlemen. I can not reproduce this bug. I need a living example.

@altheaziyun
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@karliuka It seems that it happen when I enable the js bundling in production mode. The recaptcha will only appear randomly when using chrome.

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6 participants