Reset to Default HTML Body - Doesn't Work

[PMWilliams123]

Steps to reproduce the issue

In the System Dashboard --> Templates / Mail templates
Select "User Actions Log: Notification Mail" to edit
Click on the "Reset to Default HTML Body" button

Expected result

A reset HTML Body that works with correctly places {MESSAGES} tags:

_Latest User Actions
This is the latest action performed by a user on your website.
ActionDateExtensionName**{MESSAGES}**
{MESSAGE} {DATE} {EXTENSION} {USERNAME}
{/MESSAGES}
_

Actual result

_Latest User Actions
This is the latest action performed by a user on your website.
ActionDateExtensionName**{MESSAGES}{/MESSAGES}**
{MESSAGE} {DATE} {EXTENSION} {USERNAME}
_

System information (as much as possible)

Joomla 4.2.5
PHP 8.0.25
MySql 5.7

Additional comments

I think this is the correct way to customise emails and it does not , as Alison Meeks suggested mean that the Joomla Core files are being modified.

[Kostelano]

Works for me. No problem

Sorry, there really is a problem. At first I did not pay attention to the order of tags.

[PMWilliams123]

Well it doesn't for me. On at least two of my Joomla installations:

A email format that works:
Existing.jpg

And after Clicking:
After Clicking Reset To Default HTMl Body.png

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_{This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/39328.}

[brianteeman]

Just so we can be certain where the issue lies can you please test this using the tinymce editor and NOT the jce editor

[PMWilliams123]

Certainly -- In global configuration I changed the editor to TinyMCE

System Dashboard --> Templates / Mail templates
Select "User Actions Log: Notification Mail" to edit
Click on the "Reset to Default HTML Body" button

[brianteeman]

Thanks for confirming that

[PMWilliams123]

Small Questions: Why are there only 4 Parameters one can use in editing "User Actions Log: Notification Mail - en-GB"? And why does this mail template require {MESSAGES} {/MESSGAES} tags when it appears than none of the other mail templates require those tags?

[PMWilliams123]

Is anything happening to this?

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_{This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/39328.}

[brianteeman]

There are multiple things going wrong here

1. the htmlbody string is sanitized by the html editor when it is loaded which is why {messages} is moved outside of the table
2. {messages} is missing from the params field in the database which is why it doesnt appear in the list of tags to insert

PR on its way

[brianteeman]

Please test #44709

[alikon]

closing as we have a pr #44709