flutterEurope ticket purchase -500 Error on payment result and no ticket

[jameshp]

Just tried to by a ticket with a VISA (without beeig loged in or registered on the eventil site), and got to the payment page.
Received a 500 Error message, but also a confirmation from VISA that the amount was deducted from my account.
Either send me the ticket or refund the amount. Thx.
Message with more details already sent to [email protected]

[annalaufey]

Did this ever get resolved for you? I also have trouble with my ticket and I can't get any assistance for it.

[jameshp]

yes, I was contacted and they later resolved it. But I'm not sure if they fixed the issue.

…

On Tue, 15 Oct 2019 at 12:35, annalaufey ***@***.***> wrote: Did this ever get resolved for you? I also have trouble with my ticket and I can't get any assistance for it. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#227?email_source=notifications&email_token=AA5FTU7P33WEFAE65ZMUDKLQOWMH3A5CNFSM4I5BOP2KYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEBIIXXQ#issuecomment-542149598>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AA5FTU6DRIMNESDE5UE2QOTQOWMH3ANCNFSM4I5BOP2A> .

[rafpiek]

It's not resolved. I have similar problems. I've paid but didn't receive anything on my email.

[zaiste]

@rafpiek You made a typo mistake in the email you provided (in the TLD name). Could you confirm there was no 500 error on your side ?