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Can't complete the "Encryption upgrade available" process #20119

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MurzNN opened this issue Dec 9, 2021 · 2 comments
Closed

Can't complete the "Encryption upgrade available" process #20119

MurzNN opened this issue Dec 9, 2021 · 2 comments
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A-E2EE O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect

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@MurzNN
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MurzNN commented Dec 9, 2021

Steps to reproduce

I have a problem on my matrix.org account with "Encryption upgrade available" toast - it appears on every login, when I click "Upgrade", it asks my security phrase.

If I fill my security phrase right - modal dialog simply disappears (toast stays in place) and that's all. And I can repeat that situation multiple times, on this device with this or new session, and on new clear devices too...

When I fill my security phrase wrongly, it shows me the "Unable to access secret storage. Please verify that you entered the correct Security Phrase." warning, so the problem is not in the wrong security phrase.

Outcome

What did you expect?

I expect to do some upgrade of my encryption to some better grade ;)

What happened instead?

Nothing happened.

Operating system

Ubuntu

Browser information

Firefox 94

URL for webapp

develop.element.io

Application version

Element version: 0a5aded-react-68ac5785770d-js-4e9fe8f53fd2 Olm version: 3.2.3

Homeserver

matrix.org

Will you send logs?

Yes

@MurzNN MurzNN added the T-Defect label Dec 9, 2021
@MurzNN
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MurzNN commented Dec 9, 2021

Here is console.log output:

Cross-signing private keys not found locally, but they are available in secret storage, reading storage and caching locally rageshake.ts:65:27
downloadKeys: already have all necessary keys rageshake.ts:65:27
Got cross-signing update event for user @Murz:matrix.org but no new cross-signing information found! rageshake.ts:65:27
Cross-signing ready rageshake.ts:65:27
Bootstrapping Secure Secret Storage rageshake.ts:65:27
Object { keyBackupInfo: undefined, setupNewKeyBackup: undefined, setupNewSecretStorage: undefined, storageExists: true, oldKeyInfo: {…} }
rageshake.ts:65:27
Secret storage exists rageshake.ts:65:27
Starting load of AsyncWrapper for modal rageshake.ts:65:27
Got session backup key from secret storage: caching rageshake.ts:65:27
Secure Secret Storage ready rageshake.ts:65:27
Not setting dehydration key: feature disabled rageshake.ts:65:27

@germain-gg germain-gg added O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround A-E2EE labels Dec 9, 2021
@MadLittleMods
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Closing in favor of #22893 which has pictures 🤩

@MadLittleMods MadLittleMods closed this as not planned Won't fix, can't repro, duplicate, stale Jul 20, 2022
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Labels
A-E2EE O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect
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