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Verification gets stuck after creating an account with OIDC #8673

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tgr opened this issue Nov 4, 2023 · 2 comments
Closed

Verification gets stuck after creating an account with OIDC #8673

tgr opened this issue Nov 4, 2023 · 2 comments
Labels
A-E2EE-SAS-Verification O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect Something isn't working: bugs, crashes, hangs and other reported problems Team: Crypto Z-OIDC

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@tgr
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tgr commented Nov 4, 2023

Steps to reproduce

  1. Start login process in the app
  2. Set server to matrix.wikimedia.onmatrix.chat
  3. Sign in using the "Continue with Wikimedia" button (requires a Wikimedia user account)
  4. Observe a "verify yourself" call to action and click on it

Outcome

A loading screen comes up, and it never stop loading:

This might be an issue with the homeserver (an etke.cc based one) or the OIDC provider, I'm not sure how to verify it that's the case. But the login step does work with OIDC.

Your phone model

Pixel 6

Operating system version

Android 14

Application version and app store

Element version 1.6.6 [06062] (G-4fa634a2) from Play store

Homeserver

https://matrix.wikimedia.onmatrix.chat

Will you send logs?

Yes

Are you willing to provide a PR?

No
@tgr tgr added the T-Defect Something isn't working: bugs, crashes, hangs and other reported problems label Nov 4, 2023
@tgr
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tgr commented Nov 4, 2023

Also clicking on the back icon while stuck leads to this very scary sounding message:

and doing that and clicking "Skip" is the only way of getting out of the loading screen, and also the only way to access settings in the app (since the call to action obscures the menu) but the message will probably discourage users from doing that.

@tgr tgr mentioned this issue Nov 4, 2023
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@jonnyandrew jonnyandrew added A-E2EE-SAS-Verification S-Major Severely degrades major functionality or product features, with no satisfactory workaround O-Occasional Affects or can be seen by some users regularly or most users rarely Team: Crypto Z-OIDC labels Nov 6, 2023
@bmarty
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bmarty commented Mar 20, 2024

This will be fixed by #8786

@giomfo giomfo closed this as completed Mar 21, 2024
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A-E2EE-SAS-Verification O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect Something isn't working: bugs, crashes, hangs and other reported problems Team: Crypto Z-OIDC
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@tgr @bmarty @jonnyandrew @giomfo