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tab group is not persisted #366

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furkan-bunch opened this issue Aug 7, 2024 · 3 comments
Open

tab group is not persisted #366

furkan-bunch opened this issue Aug 7, 2024 · 3 comments

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@furkan-bunch
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I am trying to use a tab group to have select at least 1 validation on my checkboxes. envelope-request.json attachment has the payload i use to create the envelope with checkbox tabs. the docusign API accepts my request but drops the checkbox tab group unless i specify documentId and pageNumber for the tab group (see tabs-response.json in the attachments). however i want the tab to be defined for all documents and all pages and not specifying document ID & page number works for all other tabs.

how can i make tab group work without having to specify documentId & pageNumber?

envelope-request.json
tabs-response.json

@GuilhermeFloresDocuSign
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Hello, @furkan-bunch

Thank you for reaching out to DocuSign Support. My name is Guilherme. I'm a support engineer, member of the DEV/API team at DocuSign and I'll be working towards answering your questions today.

It is not possible to use "tabsGroups" without documentId and pageNumber.

Another user reported the same behavior, and we were informed by engineering those are required parameters in order to use "tabsGroups" along with its features.

Kind regards,
Guilherme Flores
Developer Support Engineer
Working hours: (8am-5pm) Brazilian Standard Time (São Paulo)

@furkan-bunch
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thanks for the answer @GuilhermeFloresDocuSign! are there any plans to support it in the future?

small feedback: Docusign API silently removing the tab is not the best behaviour, i would expect a bad request response if a tab is does not have a required field set.

@GuilhermeFloresDocuSign
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Hi @furkan-bunch . There are no plans at the moment, but we can raise an improvement request to the engineering team. About the bad request, we do understand your point.

We noticed that if you don't add "documentId" and "pageNumber", the request is accepted, even though the tab rules won't be applied, however, if you add only "documentId", there will be an exception saying that "pageNumber" is a required parameter.

I'll report that behavior and see if they can improve exceptions messages and update our documentations.

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