| name | about | title | labels | assignees |
|---|---|---|---|---|
Root Cause Analysis |
A postmortem for a disruption of services |
[RCA] Enter your RCA title here |
Epic, RCA |
(Action Items associated w/ Epic)
| Time | Description |
|---|---|
| 00:00 | INCIDENT BEGINS |
| 00:00 | INCIDENT REPORTED |
| 00:00 | INCIDENT REPORTED |
| 00:00 | INCIDENT ENDS |
| 00:00 | INCIDENT CLOSED |
Action items created in response to this postmortem RCA should be added to this Epic, using the appropriate template and labeled with the correct type:
- mitigate: These action items help mitigate the impact of this outage in the future. e.g, updating a playbook with instructions for responding to the root cause more quickly in the future.
- prevent: This action item will contribute to preventing the root cause of the issue in the future.
- process: These action items reflect changes in process that help us avoid the outage in the future.