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Can't add Region in the initial setup #298

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IlitoAgrolend opened this issue Oct 4, 2024 · 3 comments
Open

Can't add Region in the initial setup #298

IlitoAgrolend opened this issue Oct 4, 2024 · 3 comments

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@IlitoAgrolend
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The bottom "save" in the Add Region is disable.
What I need to do?!

https://www.loom.com/share/623da2e0f1384203a2fd6a664a1fe691

@ntabris
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ntabris commented Oct 4, 2024

@IlitoAgrolend thanks for the issue, we'll take a look! By any chance, if you refresh your browser window does the button work for you then?

@IlitoAgrolend
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Hi @ntabris, thanks for your quick reply.

No, I refreshed my browser and it still disabled.

@ntabris
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ntabris commented Oct 4, 2024

Thanks for trying that!

Looking at our internal logs, it looks like we are getting AccessDenied errors when trying to assume the Role that was created for us to assume in your AWS account. It's not clear to me why.

I'd probably try deleting credentials on the credentials page and doing setup again. If that doesn't work, or if you'd like to just take a look together, email [email protected] and we can schedule a call.

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