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Disconnection on start with companion v3.5.1 #131

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AlexCastell opened this issue Feb 6, 2025 · 11 comments
Closed

Disconnection on start with companion v3.5.1 #131

AlexCastell opened this issue Feb 6, 2025 · 11 comments

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@AlexCastell
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After migration to v3.5.1 the module does not autostart on reboot. I need to switch off and switch on from web interface

@istnv
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istnv commented Feb 6, 2025

Which OS? What older version of Companion?
I just tried on 3 different systems with no problems.

@ChrisHonniball
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ChrisHonniball commented Feb 7, 2025

I actually have this same problem with v3.5.1.

Processor AMD Ryzen 7 7800X3D 8-Core Processor 4.20 GHz
Installed RAM 64.0 GB (63.6 GB usable)
System type 64-bit operating system, x64-based processor

Edition Windows 11 Pro
Version 24H2
Installed on ‎12/‎30/‎2024
OS build 26100.3037
Experience Windows Feature Experience Pack 1000.26100.48.0

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@istnv
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istnv commented Feb 7, 2025

I have Windows 11 on a fanless network PC. It is not very fast, but still connects fine.

Check the log window. This will generate a LOT of data and really slows down the module start. It may take a couple of minutes to finish.

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@AlexCastell
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I've win11 , companion 3.5.1
Ver 24h2 OS build 26100.3037 on Intel I7

After manually stop and start work fine and fast. The problem is only on companion startup after reboot.

I'll collect log later when i can reboot my studio.

Many thanks for the fast answer

@AlexCastell
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2025-02-07T08:47:58.785Z,Main,info,Application starting
2025-02-07T08:47:58.786Z,Registry,info,Build 3.5.1+7754-stable-ce49bb18

2025-02-07T08:48:01.242Z,Instance/xr12-studio,verbose,"stdout: Starting up module class: g
"
2025-02-07T08:48:01.248Z,Instance/ModuleHost,debug,Registered module client """"DC8o7zuaVC2cF_-Ql4XbG"""""""
2025-02-07T08:48:01.253Z,Instance/xr12-studio,verbose,"stdout: Module-host accepted registration
2025-02-07T08:48:01.326Z,Instance/Controller,debug,"instance ""xr12-studio"" configuration updated"
2025-02-07T08:48:01.928Z,Instance/Wrapper/xr12-studio,error,Error: Cannot read properties of undefined (reading 'trim')
2025-02-07T08:48:01.972Z,Instance/Wrapper/xr12-studio,error,Error: Cannot read properties of undefined (reading 'trim')
2025-02-07T08:48:01.972Z,Instance/Wrapper/xr12-studio,error,Error: Cannot read properties of undefined (reading 'trim')
2025-02-07T08:48:01.973Z,Instance/Wrapper/xr12-studio,error,Error: Cannot read properties of undefined (reading 'trim')
2025-02-07T08:48:01.973Z,Instance/Wrapper/xr12-studio,error,Error: Cannot read properties of undefined (reading 'trim')
2025-02-07T08:48:01.973Z,Instance/Wrapper/xr12-studio,error,Error: Cannot read properties of undefined (reading 'trim')
2025-02-07T08:48:01.973Z,Instance/Wrapper/xr12-studio,error,Error: Cannot read properties of undefined (reading 'trim')
2025-02-07T08:48:01.997Z,Instance/Wrapper/xr12-studio,error,Error: Cannot read properties of undefined (reading 'trim')
2025-02-07T08:48:01.997Z,Instance/Wrapper/xr12-studio,error,Error: Cannot read properties of undefined (reading 'trim')
2025-02-07T08:48:01.997Z,Instance/Wrapper/xr12-studio,error,Error: Cannot read properties of undefined (reading 'trim')
2025-02-07T08:48:01.998Z,Instance/Wrapper/xr12-studio,error,Error: Cannot read properties of undefined (reading 'trim')

@istnv
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istnv commented Feb 7, 2025

That is part of the new head amp adjust being added and will take me a couple of days to figure out.
I do not have an X12 or X16 to test with. The X18 sends empty data for unavailable channels instead of causing an error.

@AlexCastell
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Thanks, if you need any test or debug i'm here

@istnv
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istnv commented Feb 10, 2025

@AlexCastell
Are you able to load a developer package into the developer directory for testing?

@ChrisHonniball
I am not sure what could cause errors on the X18 model. Can you post a log?

@AlexCastell
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@istnv Yes, i can, no problem

@istnv
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istnv commented Feb 10, 2025

@AlexCastell
Download the zip file from here https://github.com/bitfocus/companion-module-behringer-xair/releases/tag/v2.6.6
unpack it in the 'Developer' directory set on the Companion startup window.

@AlexCastell
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@istnv the problem seems Is solved, i'll try again later with another full reboot. Many thanks ❤️

@istnv istnv closed this as completed Feb 11, 2025
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