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In the BEFORE version of the user manual
- The instructions are a mix of commands for the average user and the technical user.
- The arrangement of the descriptions for each key in the remote control is complex and hard to follow.
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In the AFTER version of the user manual
- The end user is clearly defined as an average user.
- The instructions are simple and directed toward the average user.
- The instructions are in a formal tone and active voice.
- The arrangement of the descriptions for each key in the remote control is organized and eye pleasing.
Note
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