Error running Icepak Design on Remote Machine

[kinielsen]

Before submitting the issue

• I have searched among the existing issues
• I am using a Python virtual environment

Description of the bug

Dear Team,

We are trying to run all pre-processing in HFSS 3DL and Icepak AEDT on a remote machine.
We can connect the remote machine but we keep getting errors when trying to open an Icepak or HFSS 3DL session on the remote machine.
AEDT opens up just fine - but we receive the error below when trying to open an Icepak or HFSS3DL session.

I hope can help me understand this a bit better?

Best regards,
Kim

Steps To Reproduce

On Server:

from pyaedt.common_rpc import pyaedt_service_manager
pyaedt_service_manager()

On Client:

cl1 = create_session(server_name = remote_machine_ip)

cl1.aedt(port=50000, non_graphical=False)

ipkapp = Icepak(designname="Icepak_ThermalAnalysis",
specified_version="2023.2",
machine=cl1.server_name,
port=50000
)

Which Operating System are you using?

Windows

Which Python version are you using?

3.10

Installed packages

amqp==5.2.0
annotated-types==0.6.0
ansys-api-sherlock==0.1.27
ansys-pythonnet==3.1.0rc3
ansys-sherlock-core==0.6.0
asn1crypto==1.5.1
attrs==23.2.0
bcrypt==4.1.2
billiard==4.2.0
celery==5.4.0
certifi==2024.2.2
cffi==1.16.0
charset-normalizer==3.3.2
click==8.1.7
click-didyoumean==0.3.1
click-plugins==1.1.1
click-repl==0.3.0
cligj==0.7.2
clr-loader==0.2.6
colorama==0.4.6
contourpy==1.2.1
cryptography==42.0.5
cycler==0.12.1
dash==2.16.1
dash-core-components==2.0.0
dash-design-kit==1.9.0
dash-enterprise-auth==0.2.2
dash-html-components==2.0.0
dash-snapshots==2.2.7
dash-table==5.0.0
defusedxml==0.7.1
dill==0.3.8
diskcache==5.6.3
et-xmlfile==1.1.0
fiona==1.9.6
Flask==2.2.5
Flask-SQLAlchemy==2.5.1
fonttools==4.51.0
fpdf2==2.7.8
geopandas==0.14.4
greenlet==3.0.3
grpcio==1.63.0
idna==3.7
imageio==2.34.1
importlib_metadata==7.1.0
itsdangerous==2.2.0
Jinja2==3.1.3
jproperties==2.1.1
jsonschema==4.21.1
jsonschema-specifications==2023.12.1
kiwisolver==1.4.5
kombu==5.3.7
MarkupSafe==2.1.5
matplotlib==3.8.0
multiprocess==0.70.16
nest-asyncio==1.6.0
networkx==3.3
numpy==1.26.0
openpyxl==3.1.2
osmnx==1.9.2
packaging==24.0
pandas==2.1.1
paramiko==3.4.0
pg8000==1.31.2
pillow==10.3.0
platformdirs==4.2.1
plotly==5.21.0
plumbum==1.8.2
pooch==1.8.1
prompt-toolkit==3.0.43
protobuf==3.20.3
psutil==5.9.8
pyaedt==0.8.9
pycparser==2.22
pydantic==2.7.1
pydantic_core==2.18.2
pyedb==0.8.1
PyJWT==2.8.0
PyNaCl==1.5.0
pyparsing==3.1.2
pyproj==3.6.1
python-dateutil==2.9.0.post0
pytz==2024.1
pyvista==0.42.2
pywin32==306
PyYAML==6.0.1
redis==5.0.4
referencing==0.35.0
requests==2.31.0
retrying==1.3.4
rpds-py==0.18.0
rpyc==6.0.0
scikit-rf==1.0.0
scipy==1.13.0
scooby==0.9.2
scramp==1.4.5
setuptools==69.5.1
shapely==2.0.4
six==1.16.0
SQLAlchemy==1.4.52
SRTM.py==0.3.7
tenacity==8.2.3
toml==0.10.2
typing_extensions==4.11.0
tzdata==2024.1
urllib3==2.2.1
utm==0.7.0
vine==5.1.0
vtk==9.3.0
wcwidth==0.2.13
Werkzeug==2.2.3
wheel==0.41.2
zipp==3.18.1

[Devin-Crawford]

The error handling was improved with #4719 .