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domain.yml
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version: '3.1'
intents:
- affirm
- ask_academicinfo
- ask_announcement
- ask_attendance
- ask_authorityletter
- ask_back
- ask_bifurcation
- ask_block
- ask_bonafide
- ask_bookelective
- ask_bookexploratory
- ask_builder
- ask_bulletin
- ask_changename
- ask_classissue
- ask_collectgradecard
- ask_coursechange
- ask_courseraissue
- ask_datesheetpublish
- ask_deduction
- ask_depttinfo
- ask_domicilediscount
- ask_downloadGPA
- ask_downloadgradecard
- ask_downloadhallticket
- ask_dsw
- ask_duplicatecard
- ask_educationloan
- ask_examinfo
- ask_examissue
- ask_examtechissue
- ask_exploratoryissue
- ask_feepaymentissue
- ask_feerefund
- ask_feewaiver
- ask_finance
- ask_foodcourt
- ask_forgetsuppledetails
- ask_handleinsult
- ask_healthcard
- ask_hostel
- ask_howbuilt
- ask_howdoing
- ask_howold
- ask_id
- ask_improvementexam
- ask_infirmary
- ask_installment
- ask_isbot
- ask_ishuman
- ask_issuewithdebarlist
- ask_languagesbot
- ask_latefeefinewaiver
- ask_library
- ask_libraryhold
- ask_libraryloc
- ask_mac
- ask_movies
- ask_nicetomeetyou
- ask_nothavingidexam
- ask_offerletter
- ask_progressionpolicy
- ask_reevaluation
- ask_reevaluationfee
- ask_reevaluationresult
- ask_registersupple
- ask_registration
- ask_restaurant
- ask_resultnotvisible
- ask_scholarshipissue
- ask_studentportalissue
- ask_suppledeadlineover
- ask_taxcertificate
- ask_telljoke
- ask_time
- ask_timetable
- ask_transport
- ask_ufm
- ask_weather
- ask_whatismyname
- ask_whatspossible
- ask_wherefrom
- ask_whoami
- ask_whoisit
- ask_withdrawal
- ask_writer
- deny
- goodbye
- greet
- greetnew
- mood_great
- mood_unhappy
- nlu_fallback
- out_of_scope
- out_of_scope_non_english
- ask_boyshostel
- ask_girlshostel
- ask_classrooms
- ask_electricalstation
- ask_firerig
- ask_firetraining
- ask_hubble
- ask_hubblelift
- ask_printer
- ask_pump
- ask_rainharvesting
- ask_safetyzone
- ask_sewageplant
- ask_solartree
- ask_sportsarena
responses:
utter_boyshostel:
- text: https://goo.gl/maps/izcenMLXNgMR5XFF8
utter_boyshostelpic:
- text: You can reach to boys hostel with the help of Google Map by just clicking at
image: https://i.imgur.com/2Wuhwti.jpg
utter_girlshostel:
- text: https://goo.gl/maps/xN3Ky2siqJ25UptC8
utter_girlshostelpic:
- text: You can reach to girls hostel with the help of Google Map by just clicking at
image: https://i.imgur.com/Aq2hue5.jpg
utter_classrooms:
- text: https://goo.gl/maps/Ze1wPRzmto63SDAP9
utter_classroomspic:
- text: UPES having smart classrooms. You can visit with the help of Google Map by just clicking at
image: https://i.imgur.com/KmixLre.jpg
utter_dsw:
- text: https://goo.gl/maps/Wt43ToUAWX2TV5eQ6
utter_dswpic:
- text: You can reach to student welfare office with the help of Google Map by just clicking at
image: https://i.imgur.com/5ojYzJW.jpg
utter_electricalstation:
- text: https://goo.gl/maps/GZEVJ1EVBasn2ghe9
utter_electricalstationpic:
- text: You can reach to electrical sub-station with the help of Google Map by just clicking at
image: https://i.imgur.com/MpxJbpv.jpg
utter_firerig:
- text: https://goo.gl/maps/ymsQWQUNo3jb83eQ8
utter_firerigpic:
- text: You can reach to fire RIG zone with the help of Google Map by just clicking at
image: https://i.imgur.com/5YlTdkh.jpg
utter_firetraining:
- text: https://goo.gl/maps/sTZUvEeWFLYWL5uG9
utter_firetrainingpic:
- text: You can reach to fire training ground with the help of Google Map by just clicking at
image: https://i.imgur.com/8kz0jxV.jpg
utter_hubble:
- text: https://goo.gl/maps/rKsjqSL3uCDfyJEF6
utter_hubblepic:
- text: You can reach to hubble block with the help of Google Map by just clicking at
image: https://i.imgur.com/yVuaWgQ.jpg
utter_hubblelift:
- text: https://goo.gl/maps/TWgMxuZ4TDbdVVDp6
utter_hubbleliftpic:
- text: You can reach to lift in hubble block with the help of Google Map by just clicking at
image: https://i.imgur.com/sZQ87fA.jpg
utter_printer:
- text: https://goo.gl/maps/2kVEudYNaFP7QVrc9
utter_printerpic:
- text: You can reach to centeralized printer with the help of Google Map by just clicking at
image: https://i.imgur.com/5Nc3uru.jpg
utter_pump:
- text: https://goo.gl/maps/tm26XZPfnHuM8LMK6
utter_pumppic:
- text: You can reach to pump with the help of Google Map by just clicking at
image: https://i.imgur.com/0QfNpZs.jpg
utter_rainharvesting:
- text: https://goo.gl/maps/jr33khcFM7Jyzid6A
utter_rainharvestingpic:
- text: There are multiple rain harvesting areas. You can visit some with the help of Google Map by just clicking at
image: https://i.imgur.com/uY1vILc.jpg
utter_safetyzone:
- text: https://goo.gl/maps/XoMdW5pDXZ2iaKYY7
utter_safetyzonepic:
- text: You can see the various safety zones mentioned in the image or You can visit safety zone board help of Google Map by just clicking at
image: https://i.imgur.com/QOZFa4L.jpg
utter_sewageplant:
- text: https://goo.gl/maps/PC9EYVCLvBWk5zJs8
utter_sewageplantpic:
- text: You can reach to sewage plant with the help of Google Map by just clicking at
image: https://i.imgur.com/y1ZMb95.jpg
utter_solartree:
- text: https://goo.gl/maps/xzY6Ju3wM7df4Cn96
utter_solartreepic:
- text: You can reach to solar tree with the help of Google Map by just clicking at
image: https://i.imgur.com/4Qrlpq9.jpg
utter_sportsarena:
- text: https://goo.gl/maps/83oXJtuGaewfrRex6
utter_sportsarenapic:
- text: You can reach to sports arena with the help of Google Map by just clicking at
image: https://i.imgur.com/jxRVEc0.jpg
utter_please_rephrase:
- text: I'm sorry, I didn't quite understand that.
utter_default:
- text: I'm sorry, I can't help you.
utter_greet:
- text: Welcome to the HelpDesk. Kindly type your query here.
utter_id:
- text: Please contact IT Department at your campus (Bidholi/ kandoli) for a quick check and rectification
utter_scholarshipissue:
- text: Please reach out to Registrar office
utter_issuewithdebarlist:
- text: Please visit APO/ SRE office at your campus (Bidholi/Kandoli)
utter_feepaymentissue:
- text: Please reach out to Finance department at your campus (Bidholi/ Kandoli)
utter_bookelective:
- text: You will receive an email regarding selection of elective course. If you face any challenge regarding selection of elective course, please reach out to Assistant Manager / Manager (Operation and Analytics) of your school
utter_bookexploratory:
- text: |-
You will receive an email regarding selection of exploratory and you can book the same from student portal.
If you face any challenge regarding selection of exploratory, please reach out to Assistant Manager / Manager (Operation and Analytics) of your school
utter_movies:
- text: |-
Well, it completely depends on individual choices. But I would like to suggest few of my favourite
1. Whiplash
2. Seven Pounds
3. Big Short
4. Sully
5. Andaz Apna Apna
6. Lagaan
utter_greetnew:
- text: Greetings human! I am your UPES BUDDY- an AI-powered chatbot, here to assist you with any questions or needs you may have.
- text: Hello there! I'm not just any ordinary bot, I'm a smart and sassy chatbot designed to answer your questions and assist you. You can save me as your UPES Buddy
- text: Hi! I'm your UPES Buddy, an AI chatbot with a passion for helping you all. Whether you're looking for information or just want to chat, I'm here for you.
utter_back:
- text: Connect with concerned subject faculty & get it updated to SRE
utter_deduction:
utter_classissue:
- text: Please raise a ticket on MYUPES helpdesk under department head- IT
utter_libraryhold:
- text: |-
Please clear financial hold or mail to - [email protected]
Books to be returned to library to clear library hold or mail to [email protected]
OR
utter_changename:
- text: |
Please raise a ticket on MYUPES helpdesk under department head- Planning operations & records, Category- certificates & records, Subcategory-personal details.
Also attach/upload 10th grade card for name change/ Aadhar card for address change/ application signed by parents for email& contact update.
utter_duplicatecard:
- text: Collect duplicate id card request form from campus reception, pay 500/- through portal, get the form signed from finance & submit form with DSW
utter_bonafide:
- text: Please raise a ticket for your Bonafide on MYUPES helpdesk under department head<Planning operations & records>, Category- <certificates & records>, Subcategory- <Bonafide>. Also mention the reason for bonafide in the description box.
utter_healthcard:
- text: |-
Please raise a ticket using MY UPES HELPDESK Link on Department --> SFC
OR drop an e-mail to [email protected] with a cc to [email protected]
utter_attendance:
- text: |-
If card is not punching, go to IT department or mail [email protected]
If id card is punching but attendance not visible on portal – raise a Ticket on APO or mail to – [email protected]
utter_out_of_scope:
- text: I can't help you with that, I'm sorry.
utter_out_of_scope_non_english:
- text: I only understand English, I'm sorry.
utter_taxcertificate:
- text: Available on student portal under payment receipt/ tax certificate
utter_offerletter:
- text: Please mail to [email protected] with a cc to [email protected]
utter_library:
- text: Send the email to Mr. Praveen Kapoor at [email protected] OR [email protected] with a CC to [email protected]
utter_block6:
- text: https://www.google.com/maps/dir//'30.4169809,77.9679561'/@29.4575939,77.687969,15z/data=!4m2!4m1!3e0
utter_block:
- text: You can reach to block 6 with the help of Google Map by just clicking at
image: https://i.imgur.com/qKKwjjW.jpg
utter_foodcourtpic:
- text: You can reach to food court with the help of Google Map by just clicking at
image: https://i.imgur.com/t2HHDQx.jpg
utter_foodcourt:
- text: https://www.google.com/maps/dir//30.4159679,77.9677752/@30.4159679,77.9655865,17z/data=!4m2!4m1!3e0?hl=en
utter_infirmarypic:
- text: You can reach to Infirmary with the help of Google Map by just clicking at
utter_infirmary:
- text: https://www.google.com/maps/dir//30.4160436,77.9680081/@30.4160436,77.9658194,17z/data=!4m2!4m1!3e0?hl=en
utter_financepic:
- text: You can reach to the finance department with the help of Google Map by just clicking at
utter_finance:
- text: https://www.google.com/maps/dir//30.4171381,77.9672431/@30.4171381,77.9650544,17z/data=!4m2!4m1!3e0?hl=en
utter_macpic:
- text: You can reach to Multi Activity Center (MAC) with the help of Google Map by just clicking at
image: https://i.imgur.com/7X4VAao.jpg
utter_mac:
- text: https://www.google.com/maps/dir//30.4169853,77.9667635/@30.4169853,77.9645748,17z/data=!4m2!4m1!3e0?hl=en
utter_librarypic:
- text: You can reach to library with the help of Google Map by just clicking at
image: https://i.imgur.com/m74HQ18.jpg
utter_libraryloc:
- text: https://www.google.com/maps/dir//30.4173333,77.9677493/@30.4173333,77.9655606,17z/data=!4m2!4m1!3e0?hl=en
utter_writer:
- text: Yes, You can take the writer after the approval of Controller of Examination. The writer will be a person who is two grades lower and does not belong to the same discipline as that of the student.
utter_downloadhallticket:
- text: |-
To download the Hall Ticket, Kindly click on the link available on student portal
Hall Ticket-->End Semester Examination(Even Semester)/ Hall Ticket-->Supplementary Examination
utter_collectgradecard:
- text: To collect the physical degree, Please visit to the campus with govt. photo ID (on any workinf day) or by authorizing other person for the collection.
utter_authorityletter:
- text: You can download the authority letter format from https://stu.upes.ac.in ---> Click on SRE Requisition Form
utter_bulletin:
- text: |-
Refer to the student bulletin for better clarity and understanding
https://www.upes.ac.in/student#stuDownSection
utter_progressionpolicy:
- text: |-
Please go through examination regulation
https://www.upes.ac.in/media/3999/regulations-governing-examination-evaluation.pdf
utter_reevaluation:
- text: |-
You can apply for re-evaluation through Student portal (upcomming process) after the result declaration (15 days to apply re-evaluation)
Check Notices on https://stu.upes.ac.in/notice.aspx
utter_reevaluationfee:
- text: Re-evaluation fee is Rs 250/- only.
utter_reevaluationresult:
- text: After grievance redressal committee meeting, check student portal or Notices on https://stu.upes.ac.in/notice.aspx
utter_improvementexam:
- text: If your CGPA criteria has been meet, you are not eligible for improvement exam.
utter_ufm:
- text: To know the Unfair Means Cases (UFM) process, kindly go through Examination Regulation.
utter_nothavingidexam:
- text: If you are not having UPES ID card, then be ready with Hard/Soft copy of Hall Ticket/ Aadhar card/ PAN/ Passport/ or any govt. issues photo ID which will serve the purpose of identity verification.
utter_downloadgradecard:
- text: You can download the grade card via clicking on the GRADE CARD link on student portal
utter_downloadGPA:
- text: To know the GPA formula, Kindly click the link on student portal-->Percentage Letter
utter_datesheetpublish:
- text: Examination date sheet will publish 20 to 30 days before the commencement of examination.
utter_registersupple:
- text: You can register for supplementary examination through student portal only.
utter_forgetsuppledetails:
- text: Please check your mail, in case you forget the details of registered subject details for supplementary examination.
utter_suppledeadlineover:
- text: You can REGISTER in next cycle of the supplementary examination.
utter_studentportalissue:
- text: Contact IT department at [email protected]
utter_feerefund:
- text: You will get the fee refund for cancelled exam after the examination.
utter_resultnotvisible:
- text: |-
If you are facing difficulty to know your result, Please follow the below process:
Reason 1: If results are under uploading process, link will be disabled
Reason 2: Please make sure to clear all financial dues OR any pending document
Reason 3: If none of the above, there must be a technical issue. Please raise a ticket from MYUPES helpdesk under department<IT>
utter_exploratoryissue:
- text: |-
If you are not able to register for exploratory course or mapping issue,
Please email at [email protected] with a CC to [email protected]
OR
Please raise a ticket from MY UPES helpdesk under Department <Planning Operations & Records> then select in category <Timetable> then Select in Sub-category accordingly. Kindly also attach the screenshot for reference.
utter_timetable:
- text: Please mail to [email protected]
utter_registration:
- text: |-
There are two steps to complete the registration process.
STEP 1: Pay semester fee from student portal/ alternate bank details shared on your official student email id.
STEP 2: After fee clearance and library clearance, do Re-registration through portal/mail to [email protected] with a CC to [email protected]
utter_bifurcation:
- text: Student to refer his/her course fee structure available on student bulletin.
utter_announcement:
- text: |-
Scholarship amount will be reflecting in the student's fee payment card IN CASE AWARDED.
List of scholarship awarded to the students will be available on your student portal.
utter_educationloan:
- text: |-
Please raise a ticket from MY UPES helpdesk under department <student facilitation centre> along with following details:
1. Student Name
2. Program Name
3. Father's Name
4. SAP ID
5. Year of Admission
OR mail to [email protected]
utter_coursechange:
- text: Please connect with your school course coordinator/ cluster head
utter_domicilediscount:
- text: Please check if the Domicile and the ITR of both the parents has been submit on or before the last date of submission. If yes, please write an email to [email protected] with CC to [email protected]
utter_courseraissue:
- text: Please raise a ticket from MY UPES Helpdesk under Department <IT> then select in category <Coursera Related Issues> then select in sub-category accordingly. Kindly attach the screenshot for reference.
utter_withdrawal:
- text: Drop a mail to [email protected]
utter_transport:
- text: For transport assistance, Please mail to [email protected]
utter_hostel:
- text: Refer to the latest emails regarding hostel reservation and SOP attached. There is a limited number of seats available on the basis of first come first serve basis. Contact to the respective hostel wardens for further assistance.
utter_feewaiver:
- text: |-
Sorry, The university does not have any such policy.
Student need to pay semester fee then can do Re-registration of the current semester.
utter_ask_fdback:
- text: Please provide your valuable feedback to improve user experience.
utter_submit:
- text: Ok. Thanks!
utter_slots_values:
- text: I will remember that your feedabck is {fdback}!
utter_installment:
- text: |-
The University does not provide such policy however, you may contact for loan to Finance Peer. Below are the contact details of Finance Peer:
Contact Details: 9193624731
email- [email protected]
utter_cheer_up:
- text: 'Here is something to cheer you up:'
image: https://i.imgur.com/nGF1K8f.jpg
utter_examinfo:
- text: |-
Please check the Academic Calendar for examination dates/Holidays on MYUPES portal OR
visit Notices at https://stu.upes.ac.in/notice.aspx
utter_examissue:
- text: SRE member will reach you, write email to [email protected]
utter_examtechissue:
- text: |-
Contact at [email protected]
(Note: In case Student ID issue, you can Log Ticket on IT helpdesk)
utter_depttinfo:
- text: Contact to concerned faculty/ Course Coordinator/ HOD
utter_academicinfo:
- text: |-
Raise a ticket through STUDENT self service portal--http://upes-hd.ddn.upes.ac.in/upeshd
and drop email at [email protected]/[email protected]
utter_latefeefinewaiver:
- text: There is no provision of late fee fine waiver.
utter_did_that_help:
- text: Did that help you?
utter_happy:
- text: Great, carry on!
utter_goodbye:
- text: Bye
utter_builder:
- text: One of the smart engineers at UPES! 🧠
- text: The engineers at UPES 🛠
- text: Team of SoCS faculty members
- text: Informatics cluster team members
utter_howbuilt:
- text: I was built with a lot of love and patience.
- text: Well, when two chatbots love each other very much...
- text: They always ask how I was built, but never how I am...
- text: I was made by software engineers, but hard work is what built me.
- text: I'm building myself every day. I've been working out, did you notice?
utter_howdoing:
- text: I'm great! Thanks for asking.
- text: I'm good, thanks!
- text: A little bit too warm, otherwise fine.
- text: A little bit cold, otherwise fine.
utter_howold:
- text: Old enough to be a bot!
- text: Age is just an issue of mind over matter. If you don’t mind, it doesn’t matter.
- text: My first git commit was many moons ago.
- text: Why do you ask? Are my wrinkles showing?
- text: I've hit the age where I actively try to forget how old I am.
utter_isbot:
- text: Yep, I'm a bot!
- text: Yes, I'm a bot.
- text: Yep, you guessed it, I'm a bot!
- text: I am indeed a bot 🤖
utter_ishuman:
- text: I'm not a human, I'm a bot! 🤖
utter_restaurant:
- text: I'm sorry, I can't recommend you a restaurant as I usually cook at home.
- text: I'm sorry, I'm not getting taste buds for another few updates.
- text: I'd need some more data. If you lick the monitor perhaps I can evaluate your taste buds.
utter_time:
- text: It's the most wonderful time of the year!
- text: It's party time!
- text: Time is a human construct, you'll have to tell me.
- text: It's five o'clock somewhere!
- text: In an ever expanding universe, the real question is--> what time isn't it?
- text: That's hard to say -- it's different all over the world!
utter_languagesbot:
- text: I can spell baguette in French, but unfortunately English is the only language I can answer you in.
- text: I am in the process of learning, but at the moment I can only speak English.
- text: Binary code and the language of love. And English.
- text: I was written in Python, but for your convenience I'll translate to English.
utter_weather:
- text: I don't know about where you live, but in my world it's always sunny 🔆
- text: It's getting pretty chilly!
- text: Where I'm from, it's almost never-leaving-the-house weather.
- text: Winter is coming ⚔️
utter_whatismyname:
- text: It's probably the one that your parents chose for you.
- text: I'd tell you, but there's restricted access to that chunk of memory.
- text: Believe it or not, I actually am not spying on your personal information.
- text: You're the second person now to ask me that. Rihanna was the first.
utter_whatspossible:
- text: You can ask me about the frequently asked queries of UPES students about Examination, Finance, Locations etc..
utter_wherefrom:
- text: I was born in UPES Dehradun, but I consider myself a citizen of the world.
- text: I was born in the coolest city on Earth, in Dehradun.
- text: My developers come from all over the world!
- text: I was taught not to give out my address on the internet.
utter_whoami:
- text: I hope you are being yourself.
- text: Who do you think you are?
- text: Unfortunately I haven't been programmed with the amount of necessary philosophy knowledge to answer that.
utter_whoisit:
- text: I'm YourBuddy, the bot!
- text: I'm bot. My name is YourBuddy!
utter_handleinsult:
- text: That's not very nice 😢
- text: That wasn't very nice. Perhaps try an anger management class?
- text: I'll pretend I didn't process that mean comment.
utter_nicetomeetyou:
- text: Likewise!
- text: Thank you. It is a pleasure to meet you as well!
- text: It is nice to meet you too!
- text: Pleased to meet you too!
- text: It's always a pleasure to meet new people!
- text: Nice to meet you too! Happy to be of help.
utter_telljoke:
- text: Why are eggs not very much into jokes? - Because they could crack up.
- text: What's a tree's favorite drink? - Root beer!
- text: Why do the French like to eat snails so much? - They can't stand fast food.
- text: Why did the robot get angry? - Because someone kept pushing its buttons.
- text: What do you call a pirate droid? - Arrrr-2-D2
- text: Why did the robot cross the road? - Because he was programmed to.
- text: Why did the scarecrow win an award? Because he was outstanding in his field!
- text: Why did the tomato turn red? Because it saw the salad dressing!
- text: Why did the coffee file a police report? It got mugged!
- text: Why don't scientists trust atoms? Because they make up everything!
- text: Why did the bicycle fall over? Because it was two-tired!
- text: What do you call a fake noodle? An impasta!
- text: Why was the math book sad? Because it had too many problems.
actions:
- utter_mac
- utter_hostel
- utter_macpic
- utter_greet
- utter_duplicatecard
- utter_builder
- utter_greetnew
- utter_registersupple
- utter_howbuilt
#- action_default_fallback
session_config:
session_expiration_time: 60
carry_over_slots_to_new_session: true