diff --git a/app/assets/stylesheets/base/base.scss b/app/assets/stylesheets/base/base.scss
index 32b37cc86..62fdd444e 100644
--- a/app/assets/stylesheets/base/base.scss
+++ b/app/assets/stylesheets/base/base.scss
@@ -18,6 +18,7 @@
 @import 'templates/static-page';
 @import 'templates/item-page';
 @import 'templates/collection-page';
+@import 'templates/error-page';
 @import 'templates/index-page';
 @import 'templates/homepage';
 @import 'components/banner/collection-banner';
diff --git a/app/assets/stylesheets/base/templates/_error-page.scss b/app/assets/stylesheets/base/templates/_error-page.scss
new file mode 100644
index 000000000..06baa993d
--- /dev/null
+++ b/app/assets/stylesheets/base/templates/_error-page.scss
@@ -0,0 +1,36 @@
+.content-container--error-page {
+  margin: 0 auto;
+  max-width: 832px;
+
+  .error-page__title-row {
+    margin-bottom: 48px;
+    color: $ucla-darkest-blue;
+
+    h1 {
+      font-size: 52px;
+      font-weight: 700;
+      line-height: 62px;
+      text-align: center;
+    }
+
+    h4 {
+      font-size: 24px;
+      line-height: 36px;
+    }
+  }
+
+  ul {
+    margin-left: 40px;
+
+    li {
+      margin-bottom: 10px;
+
+      a {
+        font-size: 16px;
+        line-height: 24px;
+        text-decoration: underline;
+        color: #000;
+      }
+    }
+  }
+}
diff --git a/app/controllers/application_controller.rb b/app/controllers/application_controller.rb
index 766df0d35..f894f618b 100755
--- a/app/controllers/application_controller.rb
+++ b/app/controllers/application_controller.rb
@@ -52,9 +52,10 @@ def cors_preflight_check
   protect_from_forgery with: :exception
 
   rescue_from Blacklight::AccessControls::AccessDenied, with: :render_404
+  rescue_from Blacklight::Exceptions::RecordNotFound, with: :render_404
 
   def render_404
-    render file: Rails.root.join('public', '404.html'), status: :not_found, layout: false
+    render 'errors/not_found'
   end
 
   def solr_document_path(*args)
diff --git a/app/controllers/errors_controller.rb b/app/controllers/errors_controller.rb
new file mode 100644
index 000000000..58cc96911
--- /dev/null
+++ b/app/controllers/errors_controller.rb
@@ -0,0 +1,4 @@
+# frozen_string_literal: true
+class ErrorsController < ApplicationController
+  def not_found; end
+end
diff --git a/app/views/catalog/_browse_results.html.erb b/app/views/catalog/_browse_results.html.erb
index ec8d811a8..c78997fb7 100644
--- a/app/views/catalog/_browse_results.html.erb
+++ b/app/views/catalog/_browse_results.html.erb
@@ -13,7 +13,8 @@
   <% else %>
     <div class='search-count-wrapper'>
       <h2 class='search-count__heading'>
-        <span class="search-count__results-found"><%= @response['response'].dig(:numFound) %></span> <span class="search-count__catalog-results">Catalog Results</span>
+        <span class="search-count__results-found"><%= number_with_delimiter @response['response'].dig(:numFound) %></span>
+        <span class="search-count__catalog-results">Catalog Results</span>
       </h2>
       <%= render_results_collection_tools wrapping_class: "search-widgets search-widgets-wrapper search-widgets-wrapper--sinai" %>
     </div>
diff --git a/app/views/catalog/banners/_collection_masthead_overlay.html.erb b/app/views/catalog/banners/_collection_masthead_overlay.html.erb
index 621a4ac6c..ba4f86339 100644
--- a/app/views/catalog/banners/_collection_masthead_overlay.html.erb
+++ b/app/views/catalog/banners/_collection_masthead_overlay.html.erb
@@ -2,7 +2,7 @@
   <h1 class='banner__title--collection'><%= document[:title_tesim][0] %></h1>
   <div class='banner__collection-detail'>
     <% if collection_count %>
-    <div class='banner__collection-count' itemprop="collectionSize"><%= collection_count %> items</div>
+    <div class='banner__collection-count' itemprop="collectionSize"><%= number_with_delimiter collection_count %> items</div>
     <% end %>
     <%= link_to 'Browse items in this collection', "/catalog?f%5Bmember_of_collections_ssim%5D%5B%5D=#{CGI.escape(document[:title_tesim][0])}", class: 'btn-base btn-outline-ursus--gold ur-link--gold banner__overlay-btn-text' %>
   </div>
diff --git a/app/views/errors/not_found.html.erb b/app/views/errors/not_found.html.erb
new file mode 100644
index 000000000..71d68ab34
--- /dev/null
+++ b/app/views/errors/not_found.html.erb
@@ -0,0 +1,20 @@
+<div class="content-container--error-page">
+  <div class="error-page__title-row">
+    <h1 class="error-page__title">Page not found.</h1>
+  </div>
+
+  <div class="error-page__title-row">
+    <h4>
+      We can’t find the page you are looking for, but we're here to help. Try
+      these regularly visited links.
+    </h4>
+  </div>
+
+  <ul>
+    <li><a href="https://digital.library.ucla.edu/">UCLA Library Digital Collections Home</a></li>
+    <li><a href="https://www.library.ucla.edu/">UCLA Library Home</a></li>
+    <li><a href="https://www.library.ucla.edu/help/research-help/">Research Help</a></li>
+    <li><a href="https://www.library.ucla.edu/help/services-resources/ask-us/">Ask a Librarian</a></li>
+    <li><a href="https://www.ucla.edu/accessibility/">Accessibility Resources</a></li>
+  </ul>
+</div>
diff --git a/app/views/layouts/blacklight/base.html.erb b/app/views/layouts/blacklight/base.html.erb
index f8f38243c..02bd1fe47 100644
--- a/app/views/layouts/blacklight/base.html.erb
+++ b/app/views/layouts/blacklight/base.html.erb
@@ -23,8 +23,14 @@
       'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);
       })(window,document,'script','dataLayer','<%= ENV["GOOGLE_TAG_MGR_ID"] %>');</script>
     <% end %>
+
     <% if ENV["RAILS_HOST"] && ENV["RAILS_HOST"].include?("stage") %>
       <script defer src="https://test-librarystudy.library.ucla.edu/gsurvey.js"></script>
+    <% end $>
+    <% if ENV["RAILS_HOST"] && (ENV["RAILS_HOST"].include?("stage") || ENV["RAILS_HOST"].include?("test") || ENV["RAILS_HOST"].include?("dev") || ENV["RAILS_HOST"].include?("localhost")) %>
+      <script defer src="https://test-librarystudy.library.ucla.edu/gsurvey.js"></script>
+    <% else %>
+      <script defer src="https://librarystudy.library.ucla.edu/gsurvey.js"></script>
     <% end %>
     <title><%= render_page_title %></title>
 
diff --git a/app/views/shared/header/_header_navbar.html.erb b/app/views/shared/header/_header_navbar.html.erb
index 5c32df1f1..b99f14826 100644
--- a/app/views/shared/header/_header_navbar.html.erb
+++ b/app/views/shared/header/_header_navbar.html.erb
@@ -1,4 +1,4 @@
-<%= render 'shared/header/alert-bar' %>
+<%#= render 'shared/header/alert-bar' %>
 <div class="container-full container-full--navbar site-navbar site-navbar--ursus">
   <nav class="navbar navbar-expand-lg navbar-dark site-navbar__wrapper site-navbar__wrapper--ursus" role="navigation">
     <div class="site-navbar__logo-block">
diff --git a/app/views_legacy/catalog/_paginate_compact.html.erb b/app/views_legacy/catalog/_paginate_compact.html.erb
index d631518ab..aa140ec65 100644
--- a/app/views_legacy/catalog/_paginate_compact.html.erb
+++ b/app/views_legacy/catalog/_paginate_compact.html.erb
@@ -3,5 +3,5 @@
 
 <%= render :partial => "paginate_compact", :object => @response-%>
 
-<h4><b><%= @response['response'].dig(:numFound) %></b> Catalog Results</h4>
+<h4><b><%= number_with_delimiter @response['response'].dig(:numFound) %></b> Catalog Results</h4>
 <%= paginate paginate_compact, :page_entries_info => page_entries_info(paginate_compact), :theme => :blacklight_compact %>
diff --git a/config/locales/blacklight.en.yml b/config/locales/blacklight.en.yml
index 58b18dd2f..1fe0ad45a 100644
--- a/config/locales/blacklight.en.yml
+++ b/config/locales/blacklight.en.yml
@@ -120,10 +120,10 @@ en:
           illustrator_tesim: 'Illustrator'
           identifier_tesim: 'Identifier'
           human_readable_language_tesim: 'Language'
-          latitude_tesim: 'Longitude'
+          latitude_tesim: 'Latitude'
           local_identifier_ssim: 'Local Identifier'
           location_tesim: 'Location'
-          longitude_tesim: 'Latitude'
+          longitude_tesim: 'Longitude'
           lyricist_tesim: 'Lyricist'
           medium_tesim: 'Medium'
           named_subject_tesim: 'Names'
diff --git a/e2e/cypress/e2e/ursus_search.cy.js b/e2e/cypress/e2e/ursus_search.cy.js
deleted file mode 100644
index 970736999..000000000
--- a/e2e/cypress/e2e/ursus_search.cy.js
+++ /dev/null
@@ -1,82 +0,0 @@
-/// <reference types="Cypress" />
-
-describe('Search', () => {
-  it('Search Blank', () => {
-    cy.visit('/');
-    cy.get('[id=search]').click();
-    cy.contains('span', 'You searched for:').should('not.exist');
-    cy.percySnapshot();
-  });
-
-  it('Search Not Found', () => {
-    cy.visit('/');
-    cy.get('[id=q]').type('haggard');
-    cy.get('[id=search]').click();
-    cy.contains('h2', '0 Catalog Results').should('exist');
-    cy.percySnapshot();
-  });
-
-  it('Search Title Found', () => {
-    cy.visit('/');
-    cy.get('[id=q]').type('postcards');
-    cy.get('select').select('Title').should('have.value', 'title_tesim');
-    cy.get('[id=search]').click();
-    cy.get('.search-count__heading').contains('Catalog Results');
-    cy.percySnapshot();
-  });
-
-  it('Search Subject Found', () => {
-    cy.visit('/');
-    cy.get('[id=q]').type('engineer');
-    cy.get('select').select('Subject').should('have.value', 'subject_tesim subject_topic_tesim subject_geographic_tesim subject_temporal_tesim');
-    cy.get('[id=search]').click();
-    cy.get('.search-count__heading').contains('Catalog Results');
-    cy.percySnapshot();
-  });
-
-  it('Metadata Text', () => {
-    cy.visit('/');
-    cy.contains('a', 'Resource Type').click();
-    cy.contains('a', 'still image').click({ force: true });
-    cy.get('span[title="still image"]', { timeout: 60000 });
-    cy.get(
-      '.document-position-0 > .document__list-header > .document__list-title > a'
-    ).click({ force: true });
-    cy.contains('a', 'still image').click();
-    cy.get('.filter-label-key', { timeout: 60000 }).contains('Resource Type');
-    cy.get('span[title="still image"]').contains('still image');
-    cy.percySnapshot();
-  });
-
-  it('Metadata Still Image', () => {
-    cy.visit('/');
-    cy.get('[id=q]').type('still image');
-    cy.get('[id=search]').click();
-    cy.get(
-      '.document-position-0 > .document__list-header > .document__list-title > a'
-    ).click({ force: true });
-    cy.contains('a', 'still image').click();
-    cy.get('.filter-label-key', { timeout: 100000 }).contains('Genre');
-    cy.contains('span', 'still image');
-    cy.percySnapshot();
-  });
-
-  it('Metadata Artistic Photo', () => {
-    cy.visit('/catalog?utf8=%E2%9C%93&q=Artistic+Photo&search_field=all_fields');
-    cy.get('a[href*="photographer_sim"]').eq(0).click();
-    cy.get('.filter-label-key', { timeout: 100000 }).contains('Photographer');
-    cy.percySnapshot();
-  });
-
-  it('Title links to item page', () => {
-    cy.visit('/catalog?utf8=%E2%9C%93&q=&search_field=all_fields');
-    cy.get('h3.document__list-title').eq(0).find('a').click();
-    cy.get('.item-page__pagination-widgets', { timeout: 100000 }).should('contain', '1 of')
-  });
-
-  it('Thumbnail links to item page', () => {
-    cy.visit('/catalog?utf8=%E2%9C%93&q=&search_field=all_fields');
-    cy.get('div.document__gallery-thumbnail').eq(0).find('img').click();
-    cy.get('.item-page__pagination-widgets').should('contain', '1 of')
-  });
-});
diff --git a/spec/controllers/catalog_controller_spec.rb b/spec/controllers/catalog_controller_spec.rb
index b0d059bcc..9e9d4df71 100644
--- a/spec/controllers/catalog_controller_spec.rb
+++ b/spec/controllers/catalog_controller_spec.rb
@@ -276,9 +276,16 @@
     context 'when the URL contains the ID of a hyrax object without an ark (e.g. a permissions object)' do
       let(:solr_document) { SolrDocument.new(id: 'cba-321') }
 
-      it 'raises an exception' do
+      before do
         allow(SolrDocument).to receive(:find).and_call_original
-        expect { get('/catalog/cba-321') } .to raise_exception(Blacklight::Exceptions::RecordNotFound)
+      end
+
+      it 'catches not_found and renders errors/not_found' do
+        expect(get('/catalog/cba-321')).to render_template('errors/not_found')
+      end
+
+      it 'raises an exception' do
+        expect { get('/catalog/cba-321') }.not_to raise_exception(Blacklight::Exceptions::RecordNotFound)
       end
     end
   end
diff --git a/spec/system/view_unauthorized_work_spec.rb b/spec/system/view_unauthorized_work_spec.rb
index b1ce9f535..657cc5076 100644
--- a/spec/system/view_unauthorized_work_spec.rb
+++ b/spec/system/view_unauthorized_work_spec.rb
@@ -23,6 +23,6 @@
 
   it 'denies access' do
     visit "/catalog/#{ark}"
-    expect(page).to have_content 'The page you were looking for doesn\'t exist'
+    expect(page).to have_content 'Page not found'
   end
 end