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I‘ve upgraded to 2.15.1 and I am using extended fields. Inserting and updating values work perfect via api. But when using the mtc.js tracking script, every pageview inserts a number in each extend field (like 23, 24). This only happens with extended fields not with contact fields.
If a bug:
Q
A
Mautic version
2.15.1
PHP version
Steps to reproduce:
activate extended field plugin
using tracking script on the website mtc.js
Mautic inserts numbers in each extended field
Log errors:
Please check for related errors in the latest log file in [mautic root]/app/log/ and/or the web server's logs and post them here. Be sure to remove sensitive information if applicable.
The text was updated successfully, but these errors were encountered:
It's not caused by Mautic 2.15.1. I deployed 2.15.0 on a staging system (same infrastructure on AWS, only separate EB App), the error is the same. If a contact is created, a number is inserted in each extended field. It is enumerated with every new field. e.g. in field "order_id" each contact has 23, in the field "invoice_id" each contact has 24. The fields will be overwritten by a script but next time the user visits the site all fields gets their old (wrong) value again.
The error only occurs if fingerprint tracking is enables (even if we have a custom field "fingerprint" which is unique id). Instead of the appropriate value for extended fields their IDs are inserted. I fixed this by diabling fingerprinting - which I think is a good idea anyway.
zero-one-devteam
changed the title
Tracking script inserts values in extended fields
Tracking script inserts field id instead of value in extended fields if fingerprint tracking is enabled
Apr 16, 2019
What type of report is this:
Description:
I‘ve upgraded to 2.15.1 and I am using extended fields. Inserting and updating values work perfect via api. But when using the mtc.js tracking script, every pageview inserts a number in each extend field (like 23, 24). This only happens with extended fields not with contact fields.
If a bug:
Steps to reproduce:
Log errors:
Please check for related errors in the latest log file in [mautic root]/app/log/ and/or the web server's logs and post them here. Be sure to remove sensitive information if applicable.
The text was updated successfully, but these errors were encountered: