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Troubleshooting

Aria Moradi edited this page May 7, 2021 · 14 revisions

General Troubleshooting

  • make sure that it's not running(right click on tray icon and quit or kill it through the way your Operating System provides)
  • delete the data directory described below (This will delete all app data including your library!)
  • re-run the app
  • if the problem persists or you failed to fix it, open an issue or Join Tachidesk's discord server to hang out with the community and to receive support and help.

The Data Directory

On Windows 7 and later : C:\Users\<Account>\AppData\Local\Tachidesk

On Windows XP : C:\Documents and Settings\<Account>\Application Data\Local Settings\Tachidesk

On Mac OS X : /Users/<Account>/Library/Application Support/Tachidesk

On Unix/Linux : /home/<account>/.local/share/Tachidesk

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