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it does not show balance #456

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slicken opened this issue Jul 27, 2024 · 4 comments
Open

it does not show balance #456

slicken opened this issue Jul 27, 2024 · 4 comments

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@slicken
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slicken commented Jul 27, 2024

i have restarted phone,
started without VPN and THOR
even removed and PRUNED wallet..

any1 knows why this is? the samrurai website is closed and support probobly dont work?

--
now i am not even sure if pass phrase is correct.
Need help:

i need a program that can show my private and public key
when i Input derive path + 12 words + passwords.

can anyone help me locate a program like this on github or help me?

@slicken slicken changed the title it dient show balance it does not show balance Jul 27, 2024
@slicken
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slicken commented Jul 31, 2024

i have restarted phone, started without VPN and THOR even removed and PRUNED wallet..
any1 knows why this is? the samrurai website is closed and support probobly dont work?
-- now i am not even sure if pass phrase is correct. Need help:
i need a program that can show my private and public key when i Input derive path + 12 words + passwords.
can anyone help me locate a program like this on github or help me?

Hi @slicken !

It seems like you're experiencing a transcript error. To resolve this issue, it would be best to reach out to our support team.

Please use the official support live chat with the following ticket ID: SAM7638.

You can access the dedicated support line through this link: Samurai Wallet Network DApps Support Ticket Requests. Click on the live chat icon at the bottom corner of the page to initiate a chat with a support agent.

Best regards.---

why is your URL flagged by various warnings about malisous site?
You are saying its "Samurai Wallet Network DApps Support Ticket Request" but the URL is to (https://dappscustomersupport.web.app/) and you joined Github 3 days ago.

how stopid do you think github people are?

@rocqy
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rocqy commented Aug 1, 2024

Hi. Do you have seeds and password for your wallet? A few days ago I was in a similar situation and I reopened my funds in an Electrum wallet without any problem. Your funds are safe because it's in the block chain still.

@slicken
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slicken commented Aug 7, 2024

Hi. Do you have seeds and password for your wallet? A few days ago I was in a similar situation and I reopened my funds in an Electrum wallet without any problem. Your funds are safe because it's in the block chain still.

thanks, will try Electum cause Sparrow didnt work (i think i forgot my password)

@slicken
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slicken commented Aug 7, 2024

are there other ways to recover? if yes.. pelase list them here so I can try them all out.

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