-
Notifications
You must be signed in to change notification settings - Fork 4
/
Copy pathrazorphyn_support_tables.sql
163 lines (150 loc) · 7.34 KB
/
razorphyn_support_tables.sql
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
CREATE TABLE IF NOT EXISTS `razorphyn_support_extension_version` (
`id` INT(1) UNSIGNED NOT NULL DEFAULT 1,
`db_version` VARCHAR(11) NOT NULL DEFAULT '1.0.5',
PRIMARY KEY (`id`),
INDEX `info` (`db_version`)
) ENGINE=MyISAM DEFAULT CHARSET=utf8;
INSERT INTO `razorphyn_support_extension_version` (`db_version`) VALUES ('1.0.5');
CREATE TABLE IF NOT EXISTS `razorphyn_support_users` (
`id` BIGINT(15) UNSIGNED NOT NULL AUTO_INCREMENT,
`name` VARCHAR(50) NOT NULL,
`mail` VARCHAR(50) NOT NULL,
`password` VARCHAR(200) NOT NULL,
`reg_key` VARCHAR(260) ,
`tmp_password` VARCHAR(87) ,
`ip_address` VARCHAR(50) NOT NULL,
`status` ENUM('0','1','2','3','4') NOT NULL DEFAULT '3',
`holiday` ENUM('0','1') NOT NULL DEFAULT '0',
`mail_alert` ENUM('no','yes') NOT NULL DEFAULT 'yes',
`assigned_tickets` INT(5) UNSIGNED NOT NULL DEFAULT 0,
`solved_tickets` BIGINT(11) UNSIGNED NOT NULL DEFAULT 0,
`number_rating` BIGINT(6) UNSIGNED NOT NULL DEFAULT 0,
`rating` DECIMAL(4,2) UNSIGNED NOT NULL DEFAULT 0,
PRIMARY KEY (`id`),
UNIQUE KEY(`mail`),
INDEX (`name`,`mail`,`status`,`holiday`,`assigned_tickets`,`solved_tickets`)
) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=55;
INSERT IGNORE INTO `razorphyn_support_users` (`id`, `name`, `mail`, `password`, `reg_key`, `tmp_password`, `ip_address`, `status`, `holiday`, `mail_alert`, `assigned_tickets`, `solved_tickets`, `number_rating`, `rating`) VALUES
(54, 'Admin', '[email protected]', 'd16a2f5a824df504eafae57bae3ed217c5be8ffc15d8c576b536910e19b30ca27a3abe8f42e01222ec15e5f81a471f79428dbb940106e279d9cf45e50379c81e', NULL , NULL, '127.0.0.1', '2', '0', 'yes', 0, 0, 0, 0.00);
CREATE TABLE IF NOT EXISTS `razorphyn_support_list_tickets` (
`id` BIGINT(15) UNSIGNED NOT NULL AUTO_INCREMENT,
`enabled` ENUM('0','1') NOT NULL DEFAULT '1',
`ref_id` VARCHAR(18),
`department_id` BIGINT(11) UNSIGNED NOT NULL,
`operator_id` BIGINT(11) UNSIGNED NOT NULL DEFAULT 0,
`user_id` BIGINT(11) UNSIGNED NOT NULL,
`title` VARCHAR(255) NOT NULL,
`priority` INT(2) UNSIGNED NOT NULL,
`website` VARCHAR(200) DEFAULT NULL,
`contype` ENUM('0','1','2','3','4','5') NOT NULL DEFAULT '0',
`ftp_user` VARCHAR(100) DEFAULT NULL,
`ftp_password` VARCHAR(16) DEFAULT NULL,
`enc_key` VARCHAR(23) NULL,
`created_time` DATETIME NOT NULL,
`last_reply` DATETIME NOT NULL,
`closed_date` DATETIME NULL,
`ticket_status` ENUM('0','1','2','3','4') NOT NULL DEFAULT '2',
`operator_rate` DECIMAL(4,2) UNSIGNED,
`support_time` INT(5) UNSIGNED NULL,
PRIMARY KEY (`id`),
UNIQUE KEY (`user_id`,`title`,`department_id`),
INDEX `ticket_index` (`id`,`department_id`,`operator_id`,`user_id`,`ticket_status`)
) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=20;
CREATE TABLE IF NOT EXISTS `razorphyn_support_list_messages` (
`id` BIGINT(18) UNSIGNED NOT NULL AUTO_INCREMENT,
`user_id` BIGINT(11) UNSIGNED NOT NULL,
`message` TEXT NOT NULL,
`attachment` ENUM('0','1') NOT NULL DEFAULT '0',
`ticket_id` BIGINT(15) UNSIGNED NOT NULL,
`ip_address` VARCHAR(20) NOT NULL,
`created_time` DATETIME NOT NULL,
PRIMARY KEY (`id`)
) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=20;
CREATE TABLE IF NOT EXISTS `razorphyn_support_uploaded_file`(
`id` BIGINT(15) UNSIGNED NOT NULL AUTO_INCREMENT,
`name` VARCHAR(255) NOT NULL,
`uploader` BIGINT(11) UNSIGNED NOT NULL,
`tk_id` BIGINT(15) UNSIGNED NOT NULL,
`ticket_id` BIGINT(15) UNSIGNED NOT NULL,
`message_id` BIGINT(18) UNSIGNED NOT NULL,
`upload_date` DATETIME NOT NULL,
PRIMARY KEY (`id`),
UNIQUE KEY(`message_id`,`name`)
) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=10;
CREATE TABLE IF NOT EXISTS `razorphyn_support_flag_tickets`(
`id` BIGINT(15) UNSIGNED NOT NULL AUTO_INCREMENT,
`ref_id` VARCHAR(18) NOT NULL,
`tk_id` BIGINT(15) UNSIGNED NOT NULL,
`usr_id` BIGINT(15) UNSIGNED NOT NULL,
`side` VARCHAR(20) NOT NULL,
`reason` VARCHAR(200) NOT NULL,
PRIMARY KEY (`id`),
UNIQUE KEY `flag_index` (`ref_id`,`tk_id`,`usr_id`)
) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=15;
CREATE TABLE IF NOT EXISTS `razorphyn_support_departments` (
`id` BIGINT(11) UNSIGNED NOT NULL AUTO_INCREMENT,
`department_name` VARCHAR(70) NOT NULL,
`active` ENUM('0','1') NOT NULL DEFAULT '1',
`public_view` ENUM('0','1') NOT NULL DEFAULT '1',
`free` ENUM('0','1') NOT NULL DEFAULT '1',
PRIMARY KEY (`id`),
UNIQUE KEY (`department_name`),
INDEX (`id`,`department_name`)
) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=0;
CREATE TABLE IF NOT EXISTS `razorphyn_support_user_departments` (
`id` BIGINT(11) UNSIGNED NOT NULL AUTO_INCREMENT,
`department_id` BIGINT(11) UNSIGNED NOT NULL,
`department_name` VARCHAR(70) NOT NULL,
`user_id` BIGINT(11) UNSIGNED NOT NULL,
`holiday` ENUM('0','1') NOT NULL DEFAULT '0',
PRIMARY KEY (`id`),
UNIQUE KEY(`department_name`,`user_id`),
INDEX(`department_id`,`department_name`,`user_id`)
) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=0;
CREATE TABLE IF NOT EXISTS `razorphyn_support_sales` (
`id` BIGINT(11) UNSIGNED NOT NULL AUTO_INCREMENT,
`gateway` VARCHAR(60) NOT NULL,
`payer_mail` VARCHAR(50) NOT NULL,
`status` ENUM('0','1','2','3','4') NOT NULL,
`transaction_id` VARCHAR(40) NOT NULL,
`tk_id` BIGINT(15) UNSIGNED,
`user_id` BIGINT(15) UNSIGNED,
`amount` FLOAT(10,2),
`support_time` VARCHAR(25) NOT NULL,
`payment_date` DATETIME NOT NULL,
PRIMARY KEY (`id`),
UNIQUE KEY (`gateway`,`transaction_id`),
INDEX `sales_index` (`user_id`,`tk_id`,`support_time`,`status`,`transaction_id`)
) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=0;
CREATE TABLE IF NOT EXISTS `razorphyn_support_operator_rate`(
`id` BIGINT(15) UNSIGNED NOT NULL AUTO_INCREMENT,
`ref_id` VARCHAR(18) NOT NULL,
`tk_id` BIGINT(15) UNSIGNED NOT NULL,
`usr_id` BIGINT(15) UNSIGNED NOT NULL,
`rate` DECIMAL(4,2) UNSIGNED NOT NULL DEFAULT 0,
`note` VARCHAR(200) ,
PRIMARY KEY (`id`),
UNIQUE KEY(`tk_id`),
INDEX `op_rate_index` (`ref_id`,`tk_id`,`rate`)
) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=15;
CREATE TABLE IF NOT EXISTS `razorphyn_support_faq` (
`id` INT(5) UNSIGNED NOT NULL AUTO_INCREMENT,
`question` VARCHAR(200) NOT NULL,
`answer` VARCHAR(2000) NOT NULL,
`position` INT(4) UNSIGNED NOT NULL DEFAULT 0,
`active` ENUM('0','1') NOT NULL DEFAULT '1',
`num_rate` INT(8) UNSIGNED NOT NULL DEFAULT 0,
`rate` DECIMAL(4,2) UNSIGNED NOT NULL DEFAULT 0,
PRIMARY KEY (`id`),
UNIQUE KEY(`question`)
) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=15;
CREATE TABLE IF NOT EXISTS `razorphyn_support_faq_rate`(
`id` BIGINT(15) UNSIGNED NOT NULL AUTO_INCREMENT,
`faq_id` INT(5) UNSIGNED NOT NULL,
`usr_id` BIGINT(15) UNSIGNED NOT NULL,
`rate` DECIMAL(4,2) UNSIGNED NOT NULL DEFAULT 0,
`updated` ENUM('0','1') NOT NULL DEFAULT '0',
`note` VARCHAR(200) ,
PRIMARY KEY (`id`),
UNIQUE KEY(`faq_id`,`usr_id`)
) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=15;