Feedback section

[jadianes]

A good thing to do, since we are working towards an initial version of the platform, would be to get some kind of feedback from users. An easy thing is to just place a link (it could pop up to users at some point) with a link to a poll made using Google Forms. Then we can easily gather poll results into a Spreadsheet for later analysis.

[jadianes]

So if we go for a simple poll like this one, what type of questions do we put there for the users? They have to be simple and precise. The sort of questions that can be answered with yes/no and numeric values (e.g. ranks).

[ruiwanguk]

@jadianes I like the idea of doing a user survey on the PRIDE Cluster web. I don't know whether you are aware that Attila is doing user survey for the submission process at the moment. The plan is to do another one focusing on the web (e.g. PRIDE Archive). May be we can come up with a few questions and ask him to help a bit on recruiting users and conducting interviews? But we will have to check with him first.

[ypriverol]

@ruiwanguk @jadianes we can have an informal testing session to some possible users. I can sent email to some possible users working on Spectral Clustering and retrieve some feedback (less formal).

[ruiwanguk]

@ypriverol you are of course welcome to help out. But may be we should spend some time on deciding what kind things need to be user tested and what are the questions we would like to get some answers.

Once we have a clear idea, we can then start recruit users and do some testing.

[jadianes]

@ypriverol @ruiwanguk I think every approach will help. Selected users will allow us having more control on what they look for and how they will use the platform. Alternatively, poping up links with user surveys to randomly selected real users (e.g. just 5 seconds after going from the search results to the details of a given cluster) will give us a much larger amount of data about how useful was that particular interaction to the user.

Here I would go for multiple solutions. And I would be interested about how Attila wants to perform a survey focused on the web. I imagine that for the pipeline he can easily direct the survey to the users since the interaction with them through email is very well defined...