Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

[PC desktop][Word] When "Shared runtime" requirement set the "Custom tab" is not displayed in the Word desktop, though in Word online it shows ups fine #5228

Open
svehera-nd opened this issue Dec 26, 2024 · 2 comments
Assignees
Labels
Area: add-ins platform Issue related to the add-ins platform Area: Word Issue related to Word add-ins Status: in backlog Issue is being tracked in the backlog but timeline for resolution is unknown

Comments

@svehera-nd
Copy link

Provide required information needed to triage your issue

  1. Use the manifest from the file below (wordIssue.txt)
  2. Install it for word desktop
  3. Open Word desktop

wordIssue.txt

You can also try to install a sample from documentation, it works fine and custom tab is displayed after the addin is installed
ms-sample.txt

Your Environment

  • Platform [PC desktop, Mac, iOS, Office on the web]: PC desktop
  • Host [Excel, Word, PowerPoint, etc.]: Word
  • Office version number: Word for Microsoft 365 MSO (Version 2411 Build 16.0.18227.20082) 64-bit
  • Operating System: Windows 10 Pro 22H2 19045.5247

Expected behavior

Custom tab shows up in Word desktop

Current behavior

Custom tab does NOT show up in Word desktop but shows up in Word online for the same manifest

Steps to reproduce

  1. Use the manifest from the file below
  2. Install it for word desktop
  3. Open Word desktop

Link to live example(s)

  • NA

Provide additional details

  • NA

Context

  • NA

Useful logs

  • NA
@microsoft-github-policy-service microsoft-github-policy-service bot added the Needs: triage 🔍 New issue, needs PM on rotation to triage ASAP label Dec 26, 2024
@RuizhiSunMS RuizhiSunMS self-assigned this Dec 26, 2024
@RuizhiSunMS RuizhiSunMS added Area: Word Issue related to Word add-ins Status: in backlog Issue is being tracked in the backlog but timeline for resolution is unknown labels Dec 26, 2024
@RuizhiSunMS
Copy link
Contributor

Hi @svehera-nd, thx for reaching out here. I can repro this. Put it as #9650724 into our backlog. I will move it to owning team for further investigation. Will reply here if any update.

@RuizhiSunMS RuizhiSunMS added Area: add-ins platform Issue related to the add-ins platform and removed Needs: triage 🔍 New issue, needs PM on rotation to triage ASAP labels Dec 26, 2024
@svehera-nd
Copy link
Author

@RuizhiSunMS Thanks

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Area: add-ins platform Issue related to the add-ins platform Area: Word Issue related to Word add-ins Status: in backlog Issue is being tracked in the backlog but timeline for resolution is unknown
Projects
None yet
Development

No branches or pull requests

2 participants