Companion app not collecting data from Dexcom G6 app

[simondavies560]

Hi @Navid200
Starting a new thread here as suggested.

My issue is that the xDrip+ companion app is not receiving BG readings from the Dexcom G6 app, it is just stating "BG Reading Unavailable" (as shown in screenshots). I have followed the instructions, setting all of the notifications and settings as suggested.

I'm using a Pixel 4a (4G) running Android 13, latest version of the Dexcom G6 app, and xDrip version https://github.com/NightscoutFoundation/xDrip/commit/e50dfdfc4f6b47f9dc6448ebca392958e9286352-2-23.05.03.

Units are set to mmol/L in both apps.

Do you have any thoughts on how I might solve this issue?

Thank you very much for your support
Simon

[jamorham]

Please update to latest nightly version and also try enabling the companion bluetooth feature.

[simondavies560]

Hi @jamorham Thanks for getting in touch. I already had the companion bluetooth feature enabled. I've updated to the 16th July Nightly Build. Unfortunately, it's still stating "BG reading unavailable".
Thanks