You have requested a non-existent service "multisafepay.payment_option_service".

[mark-app]

When I try to configure the latest version of the module in PrestaShop 8, I get the following message:

You have requested a non-existent service “multisafepay.payment_option_service”.

I cannot re-install the module either.

[mark-app]

I get this message when I try to uninstall the module:

Kan actie Uninstall niet toepassen op multisafepayofficial. You have requested a non-existent service "multisafepay.payment_option_service".

[danielcivit]

Hi @mark-app.

• We can install, and uninstall the plugin without issues.
• About the error message, as you can see, the 'multisafepay.payment_option_service' is properly implemented and declared here:

  prestashop-official/config/services.yml

  Lines 28 to 31 in 75c32ff

  	multisafepay.payment_option_service:
  	class: MultiSafepay\PrestaShop\Services\PaymentOptionService
  	arguments:
  	- "@multisafepay"

Try to clean the cache by running the following commands.

bin/console cache:clear
bin/console cache:clear

Or maybe manually removing the content of the following directories:

var/cache/prod 
var/cache/dev

Could you try these actions, preferably in a staging environment if you can reproduce the same issue there, and let us know if that solves the issue?

==

Alternatively, please, share with us:

• Specific version of PrestaShop.
• Specific version of PHP.

And we will try to reproduce the same issue using same variables.

[mark-app]

@danielcivit I have already tried clearing the cache but unfortunately that does not fix the problem.

I tested it with a live webshop on PrestaShop 8.0.1 with PHP 7.4.33. But also with a local test webshop on MAMP with PrestaShop 8.2 and different versions of PHP (7.4, 8.0.2, 8.1.31)

[danielcivit]

Hi @mark-app

Unfortunately, we have not been able to reproduce this issue, even using those versions.

• Could you please let us know how and where you downloaded the module?

  • Did you use git clone
  • Did you download it from the releases section of the repository

• Is it possible for you, give us access to a staging environment, where we can reproduce this issue?

  • If that's the case, please, don't share private data here, instead, send us an email to [email protected] and we will handle this in a private channel.

[supersophisticated22]

I have the same issue with the 15.16.0 module
Installed it in PS 8.2 with php 8.2 now the error

You have requested a non-existent service "multisafepay.payment_option_service".
[Symfony\Component\DependencyInjection\Exception\ServiceNotFoundException 0]

Ps I’ve already cleared the cache

[danielcivit]

Hi @supersophisticated22

• Is it possible for you to provide the full backtrace of the error?

• Could you please let us know how and where you downloaded the module?

  • Did you use git clone
  • Did you download it from the releases section of the repository

• Is it possible for you, give us access to a staging environment, where we can reproduce this issue?

  • If that's the case, please, don't share private data here, instead, send us an email to [email protected] and we will handle this in a private channel.

[danielcivit]

Hi @mark-app

It seems we didn't receive any more comments from your side.

Is the issue fixed on your side? If that's the case, could you provide feedback about what happened?