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we are doing it voluntarily remember? |
Dear Customers, we are the support team that brings you this policy to clear things up and help you gain better answers to your questions.
{% content-ref url="../other/support/ask-for-help.md" %} ask-for-help.md {% endcontent-ref %}
All users must complete the verification process to ask for support.
You are not allowed to open tickets or spam threads or tag the support team.
Any user that will spam support will be ignored.
most server work in a team, we don't have anything against that.
BUT when you ask for support one verified account must be present.
LIMITATIONS:
max team members from a single server will not exceed 4.
It's your responsibility to give us all the information that is related to your issues.
We can't provide support if you won't give us any information.
If your thread won't have enough information, you won't get support