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ValidationError Due to otp issue #113

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Asalerm opened this issue Sep 29, 2023 · 1 comment
Closed

ValidationError Due to otp issue #113

Asalerm opened this issue Sep 29, 2023 · 1 comment

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@Asalerm
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Asalerm commented Sep 29, 2023

When I use rave_python, no otp was ever sent to the owner of the card, or email i provided, or phone_number i inserted.

And it resulted in error of otp is required but even if I check the email and phone_number I inserted no otp was sent

If I blindly guess the otp it says sorry we cannot perform the transaction.

And even if I did this

Please pass the value of the OTP (12345) into the validate method 

rave.Card.validate(res["flwRef"], "12345")

As you said, it will still say

Sorry we cannot perform transactions try again letter

@corneliusyaovi
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Hello @Asalerm,

Thank you for flagging this.

Banks primarily manage OTPs for card transactions. When OTPs are delayed, this can indicate a temporary glitch at the Bank's end.

While this can be frustrating, you'll need to wait for the Bank to provide you with an OTP to complete the transaction.

Please retry the payment. If you are still experiencing the issue, you can contact our support team.

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