Install script fails using Python 3.11.5

[paulius-valiunas]

Describe the bug

The installer crashes with a virtualenv error.

Related command

curl -L https://aka.ms/InstallAzureCli | bash

Errors

$ curl -L https://aka.ms/InstallAzureCli | bash
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0
100  1405  100  1405    0     0    953      0  0:00:01  0:00:01 --:--:--  2554
Downloading Azure CLI install script from https://azurecliprod.blob.core.windows.net/install.py to /tmp/azure_cli_install_tmp_mMsONL.
######################################################################## 100.0%
/tmp/azure_cli_install_tmp_mMsONL: OK
Running install script.
-- Verifying Python version.
-- Python version 3.11.5 okay.
-- Verifying native dependencies.
-- Unable to verify native dependencies. dist=arch linux, version=20230723.0.166908. Continuing...

===> In what directory would you like to place the install? (leave blank to use '/home/paulius/lib/azure-cli'):
-- '/home/paulius/lib/azure-cli' is not empty and may contain a previous installation.

===> Remove this directory? (y/N): y
-- Deleted '/home/paulius/lib/azure-cli'.
-- Creating directory '/home/paulius/lib/azure-cli'.
-- We will install at '/home/paulius/lib/azure-cli'.

===> In what directory would you like to place the 'az' executable? (leave blank to use '/home/paulius/bin'):
-- The executable will be in '/home/paulius/bin'.
-- Downloading virtualenv package from https://pypi.python.org/packages/source/v/virtualenv/virtualenv-16.7.11.tar.gz.
-- Downloaded virtualenv package to /tmp/tmp1dna4do2/virtualenv-16.7.11.tar.gz.
-- Checksum of /tmp/tmp1dna4do2/virtualenv-16.7.11.tar.gz OK.
-- Extracting '/tmp/tmp1dna4do2/virtualenv-16.7.11.tar.gz' to '/tmp/tmp1dna4do2'.
-- Executing: ['/usr/sbin/python3', 'virtualenv.py', '--python', '/usr/sbin/python3', '/home/paulius/lib/azure-cli']
/tmp/tmp1dna4do2/virtualenv-16.7.11/virtualenv.py:24: DeprecationWarning: The distutils package is deprecated and slated for removal in Python 3.12. Use setuptools or check PEP 632 for potential alternatives
  import distutils.spawn
/tmp/tmp1dna4do2/virtualenv-16.7.11/virtualenv.py:25: DeprecationWarning: The distutils.sysconfig module is deprecated, use sysconfig instead
  import distutils.sysconfig
Already using interpreter /usr/sbin/python3
Using base prefix '/usr'
New python executable in /home/paulius/lib/azure-cli/bin/python3
Also creating executable in /home/paulius/lib/azure-cli/bin/python
ERROR: The executable /home/paulius/lib/azure-cli/bin/python3 is not functioning
ERROR: It thinks sys.prefix is '/usr' (should be '/home/paulius/lib/azure-cli')
ERROR: virtualenv is not compatible with this system or executable
Traceback (most recent call last):
  File "/tmp/azure_cli_install_tmp_mMsONL", line 415, in <module>
    main()
  File "/tmp/azure_cli_install_tmp_mMsONL", line 399, in main
    create_virtualenv(tmp_dir, install_dir)
  File "/tmp/azure_cli_install_tmp_mMsONL", line 144, in create_virtualenv
    exec_command(cmd, cwd=working_dir)
  File "/tmp/azure_cli_install_tmp_mMsONL", line 105, in exec_command
    subprocess.check_call(command_list, cwd=cwd, env=env)
  File "/usr/lib/python3.11/subprocess.py", line 413, in check_call
    raise CalledProcessError(retcode, cmd)
subprocess.CalledProcessError: Command '['/usr/sbin/python3', 'virtualenv.py', '--python', '/usr/sbin/python3', '/home/paulius/lib/azure-cli']' returned non-zero exit status 100.

Issue script & Debug output

$ curl -L https://aka.ms/InstallAzureCli | bash
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0
100  1405  100  1405    0     0    796      0  0:00:01  0:00:01 --:--:--  3776
Downloading Azure CLI install script from https://azurecliprod.blob.core.windows.net/install.py to /tmp/azure_cli_install_tmp_ePek9t.
######################################################################## 100.0%
/tmp/azure_cli_install_tmp_ePek9t: OK
Running install script.
-- Verifying Python version.
-- Python version 3.11.5 okay.
-- Verifying native dependencies.
-- Unable to verify native dependencies. dist=arch linux, version=20230723.0.166908. Continuing...

===> In what directory would you like to place the install? (leave blank to use '/home/paulius/lib/azure-cli'):
-- '/home/paulius/lib/azure-cli' is not empty and may contain a previous installation.

===> Remove this directory? (y/N): y
-- Deleted '/home/paulius/lib/azure-cli'.
-- Creating directory '/home/paulius/lib/azure-cli'.
-- We will install at '/home/paulius/lib/azure-cli'.

===> In what directory would you like to place the 'az' executable? (leave blank to use '/home/paulius/bin'):
-- The executable will be in '/home/paulius/bin'.
-- Downloading virtualenv package from https://pypi.python.org/packages/source/v/virtualenv/virtualenv-16.7.11.tar.gz.
-- Downloaded virtualenv package to /tmp/tmpe40xqqpx/virtualenv-16.7.11.tar.gz.
-- Checksum of /tmp/tmpe40xqqpx/virtualenv-16.7.11.tar.gz OK.
-- Extracting '/tmp/tmpe40xqqpx/virtualenv-16.7.11.tar.gz' to '/tmp/tmpe40xqqpx'.
-- Executing: ['/usr/sbin/python3', 'virtualenv.py', '--python', '/usr/sbin/python3', '/home/paulius/lib/azure-cli']
/tmp/tmpe40xqqpx/virtualenv-16.7.11/virtualenv.py:24: DeprecationWarning: The distutils package is deprecated and slated for removal in Python 3.12. Use setuptools or check PEP 632 for potential alternatives
  import distutils.spawn
/tmp/tmpe40xqqpx/virtualenv-16.7.11/virtualenv.py:25: DeprecationWarning: The distutils.sysconfig module is deprecated, use sysconfig instead
  import distutils.sysconfig
Already using interpreter /usr/sbin/python3
Using base prefix '/usr'
New python executable in /home/paulius/lib/azure-cli/bin/python3
Also creating executable in /home/paulius/lib/azure-cli/bin/python
ERROR: The executable /home/paulius/lib/azure-cli/bin/python3 is not functioning
ERROR: It thinks sys.prefix is '/usr' (should be '/home/paulius/lib/azure-cli')
ERROR: virtualenv is not compatible with this system or executable
Traceback (most recent call last):
  File "/tmp/azure_cli_install_tmp_ePek9t", line 415, in <module>
    main()
  File "/tmp/azure_cli_install_tmp_ePek9t", line 399, in main
    create_virtualenv(tmp_dir, install_dir)
  File "/tmp/azure_cli_install_tmp_ePek9t", line 144, in create_virtualenv
    exec_command(cmd, cwd=working_dir)
  File "/tmp/azure_cli_install_tmp_ePek9t", line 105, in exec_command
    subprocess.check_call(command_list, cwd=cwd, env=env)
  File "/usr/lib/python3.11/subprocess.py", line 413, in check_call
    raise CalledProcessError(retcode, cmd)
subprocess.CalledProcessError: Command '['/usr/sbin/python3', 'virtualenv.py', '--python', '/usr/sbin/python3', '/home/paulius/lib/azure-cli']' returned non-zero exit status 100.
[paulius@AAD68995 ~]$ curl -L https://aka.ms/InstallAzureCli > az.sh
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0
100  1405  100  1405    0     0    960      0  0:00:01  0:00:01 --:--:--     0
[paulius@AAD68995 ~]$ bash az.sh --debug
Downloading Azure CLI install script from https://azurecliprod.blob.core.windows.net/install.py to /tmp/azure_cli_install_tmp_Nea8rs.
################################################################################################################# 100.0%
/tmp/azure_cli_install_tmp_Nea8rs: OK
Running install script.
-- Verifying Python version.
-- Python version 3.11.5 okay.
-- Verifying native dependencies.
-- Unable to verify native dependencies. dist=arch linux, version=20230723.0.166908. Continuing...

===> In what directory would you like to place the install? (leave blank to use '/home/paulius/lib/azure-cli'):
-- '/home/paulius/lib/azure-cli' is not empty and may contain a previous installation.

===> Remove this directory? (y/N): y
-- Deleted '/home/paulius/lib/azure-cli'.
-- Creating directory '/home/paulius/lib/azure-cli'.
-- We will install at '/home/paulius/lib/azure-cli'.

===> In what directory would you like to place the 'az' executable? (leave blank to use '/home/paulius/bin'):
-- The executable will be in '/home/paulius/bin'.
-- Downloading virtualenv package from https://pypi.python.org/packages/source/v/virtualenv/virtualenv-16.7.11.tar.gz.
-- Downloaded virtualenv package to /tmp/tmp2x73wb10/virtualenv-16.7.11.tar.gz.
-- Checksum of /tmp/tmp2x73wb10/virtualenv-16.7.11.tar.gz OK.
-- Extracting '/tmp/tmp2x73wb10/virtualenv-16.7.11.tar.gz' to '/tmp/tmp2x73wb10'.
-- Executing: ['/usr/sbin/python3', 'virtualenv.py', '--python', '/usr/sbin/python3', '/home/paulius/lib/azure-cli']
/tmp/tmp2x73wb10/virtualenv-16.7.11/virtualenv.py:24: DeprecationWarning: The distutils package is deprecated and slated for removal in Python 3.12. Use setuptools or check PEP 632 for potential alternatives
  import distutils.spawn
/tmp/tmp2x73wb10/virtualenv-16.7.11/virtualenv.py:25: DeprecationWarning: The distutils.sysconfig module is deprecated, use sysconfig instead
  import distutils.sysconfig
Already using interpreter /usr/sbin/python3
Using base prefix '/usr'
New python executable in /home/paulius/lib/azure-cli/bin/python3
Also creating executable in /home/paulius/lib/azure-cli/bin/python
ERROR: The executable /home/paulius/lib/azure-cli/bin/python3 is not functioning
ERROR: It thinks sys.prefix is '/usr' (should be '/home/paulius/lib/azure-cli')
ERROR: virtualenv is not compatible with this system or executable
Traceback (most recent call last):
  File "/tmp/azure_cli_install_tmp_Nea8rs", line 415, in <module>
    main()
  File "/tmp/azure_cli_install_tmp_Nea8rs", line 399, in main
    create_virtualenv(tmp_dir, install_dir)
  File "/tmp/azure_cli_install_tmp_Nea8rs", line 144, in create_virtualenv
    exec_command(cmd, cwd=working_dir)
  File "/tmp/azure_cli_install_tmp_Nea8rs", line 105, in exec_command
    subprocess.check_call(command_list, cwd=cwd, env=env)
  File "/usr/lib/python3.11/subprocess.py", line 413, in check_call
    raise CalledProcessError(retcode, cmd)
subprocess.CalledProcessError: Command '['/usr/sbin/python3', 'virtualenv.py', '--python', '/usr/sbin/python3', '/home/paulius/lib/azure-cli']' returned non-zero exit status 100.

Expected behavior

should install az

Environment Summary

none, I can't install az

Additional context

No response

[yonzhan]

Thank you for opening this issue, we will look into it.

[azure-client-tools-bot-prd]

Hi @paulius-valiunas
Find similar issue #23215.

Issue title	Virtualenv step failing in install script
Create time	2022-07-15
Comment number	2

Possible solution:
According to the previous issue, the problem is caused by the virtualenv package. The virtualenv package is not compatible with the system or executable. The error message indicates that the filename does not start with any of the prefixes. One solution is to install azure-cli with pip. You can use this guide to install azure-cli with pip: #20476.

---

Please confirm if this resolves your issue.

[bebound]

This script is not maintained for a long time, please follow this guide to install azure-cli with pip: #20476

[paulius-valiunas]

This script is not maintained for a long time, please follow this guide to install azure-cli with pip: #20476

then remove it from the docs.