BBC downloads not compling on Getiplayer for BBC iPlayer

[notascot]

Is it just a local issue with me or a general issue? I'm not getting complete downloads on either the BBC iPlayer itself or on Get iPlayer Automator. Both apps just do partial downloads and then start over and do the same partial downloads over again. Same issue with both apps. I'm on [macOS Sonoma. Any help with this would be very much appreciated.

Thank you in advance.

[skovatch]

Can you attach a log file with a failing download? I haven't had any problems with partial downloads today, though a few downloads were extremely slow.

[notascot]

Will do. The odd thing is that I cannot get a completed download of the same program on the BBC iPlayer App either. Never seen this before. Is this an issue with the latest OS update? This is the current log file. Cheers…. Get iPlayer Automator 1.25.4 Initialized. Updating Programme Index Feeds... INFO: Indexing tv programmes (concurrent) INFO: Added 0 tv programmes to cache INFO: 8453 matching programmes BBC Index Updated Starting Downloads Downloading Match of the Day 2: 2023/24 Downloading Show 1/1 from BBC One Episodes: Match of the Day 2 - 2023/24, 12/11/2023, BBC One, m001sgdj INFO: 1 total programmes WARNING: A UK TV licence is required to access BBC iPlayer TV content legally INFO: Downloading tv: 'Match of the Day 2: 2023/24 - 12. 12/11/2023 (m001sgdj) [original]' 1.0% of ~80.63 MB @ 0.6 Mb/s ETA: 00:16:24 (dashfhd1/bi) [audio] 2.0% of ~76.57 MB @ 0.7 Mb/s ETA: 00:13:38 (dashfhd1/bi) [audio] 3.0% of ~76.57 MB @ 0.8 Mb/s ETA: 00:12:45 (dashfhd1/bi) [audio] 4.0% of ~76.57 MB @ 0.8 Mb/s ETA: 00:12:15 (dashfhd1/bi) [audio] 5.0% of ~76.57 MB @ 0.8 Mb/s ETA: 00:11:36 (dashfhd1/bi) [audio] 6.0% of ~76.57 MB @ 0.9 Mb/s ETA: 00:11:07 (dashfhd1/bi) [audio] 7.0% of ~76.57 MB @ 0.9 Mb/s ETA: 00:10:32 (dashfhd1/bi) [audio] 8.0% of ~76.57 MB @ 0.9 Mb/s ETA: 00:10:16 (dashfhd1/bi) [audio] 9.1% of ~76.57 MB @ 0.9 Mb/s ETA: 00:10:02 (dashfhd1/bi) [audio] 10.1% of ~76.57 MB @ 0.9 Mb/s ETA: 00:09:49 (dashfhd1/bi) [audio] 11.1% of ~76.57 MB @ 0.9 Mb/s ETA: 00:09:38 (dashfhd1/bi) [audio] 12.1% of ~76.57 MB @ 0.9 Mb/s ETA: 00:10:04 (dashfhd1/bi) [audio] INFO: Downloaded: 9.28 MB (00:09:32) @ 0.88 Mb/s (dashfhd1/bi) [audio] WARNING: Unexpected size for file segment [150] WARNING: Expected: 62295 Downloaded: 31737 WARNING: This indicates a problem with your network connection to the media server WARNING: Retrying tv: 'Match of the Day 2: 2023/24 - 12. 12/11/2023 (m001sgdj) [original]' 12.3% of ~75.54 MB @ 0.0 Mb/s ETA: 03:36:00 (dashfhd1/bi) [audio] 13.3% of ~75.54 MB @ 0.9 Mb/s ETA: 00:10:01 (dashfhd1/bi) [audio] 14.3% of ~75.54 MB @ 0.9 Mb/s ETA: 00:09:55 (dashfhd1/bi) [audio] 15.3% of ~75.54 MB @ 1.0 Mb/s ETA: 00:08:25 (dashfhd1/bi) [audio] 16.3% of ~75.54 MB @ 1.0 Mb/s ETA: 00:08:20 (dashfhd1/bi) [audio] 17.3% of ~75.54 MB @ 1.0 Mb/s ETA: 00:07:58 (dashfhd1/bi) [audio] 18.3% of ~75.54 MB @ 1.0 Mb/s ETA: 00:08:08 (dashfhd1/bi) [audio] 19.3% of ~75.54 MB @ 1.0 Mb/s ETA: 00:07:50 (dashfhd1/bi) [audio] 20.3% of ~75.54 MB @ 1.0 Mb/s ETA: 00:07:46 (dashfhd1/bi) [audio] 21.3% of ~75.54 MB @ 1.0 Mb/s ETA: 00:07:50 (dashfhd1/bi) [audio] 22.3% of ~75.54 MB @ 1.0 Mb/s ETA: 00:07:44 (dashfhd1/bi) [audio] 23.3% of ~75.54 MB @ 1.0 Mb/s ETA: 00:07:45 (dashfhd1/bi) [audio] 24.3% of ~75.54 MB @ 0.9 Mb/s ETA: 00:08:04 (dashfhd1/bi) [audio] 25.3% of ~75.54 MB @ 0.9 Mb/s ETA: 00:07:55 (dashfhd1/bi) [audio] 26.3% of ~75.54 MB @ 1.0 Mb/s ETA: 00:07:46 (dashfhd1/bi) [audio] 27.3% of ~75.54 MB @ 1.0 Mb/s ETA: 00:07:33 (dashfhd1/bi) [audio] 28.3% of ~75.54 MB @ 1.0 Mb/s ETA: 00:07:30 (dashfhd1/bi) [audio] 29.3% of ~75.54 MB @ 1.0 Mb/s ETA: 00:07:27 (dashfhd1/bi) [audio] 30.3% of ~75.54 MB @ 1.0 Mb/s ETA: 00:07:15 (dashfhd1/bi) [audio] 31.3% of ~75.54 MB @ 1.0 Mb/s ETA: 00:07:12 (dashfhd1/bi) [audio] 32.3% of ~75.54 MB @ 0.9 Mb/s ETA: 00:07:11 (dashfhd1/bi) [audio] 33.3% of ~75.54 MB @ 1.0 Mb/s ETA: 00:07:00 (dashfhd1/bi) [audio] 34.4% of ~75.54 MB @ 1.0 Mb/s ETA: 00:06:53 (dashfhd1/bi) [audio] 35.4% of ~75.54 MB @ 1.0 Mb/s ETA: 00:06:40 (dashfhd1/bi) [audio] 36.4% of ~75.54 MB @ 1.0 Mb/s ETA: 00:06:39 (dashfhd1/bi) [audio] 37.4% of ~75.54 MB @ 1.0 Mb/s ETA: 00:06:27 (dashfhd1/bi) [audio] 38.4% of ~75.54 MB @ 1.0 Mb/s ETA: 00:06:20 (dashfhd1/bi) [audio] 39.4% of ~75.54 MB @ 1.0 Mb/s ETA: 00:06:13 (dashfhd1/bi) [audio] INFO: Downloaded: 20.80 MB (00:21:22) @ 0.93 Mb/s (dashfhd1/bi) [audio] WARNING: Unexpected size for file segment [484] WARNING: Expected: 62186 Downloaded: 15352 WARNING: This indicates a problem with your network connection to the media server WARNING: Retrying tv: 'Match of the Day 2: 2023/24 - 12. 12/11/2023 (m001sgdj) [original]' 39.8% of ~75.54 MB @ 0.0 Mb/s ETA: 02:28:23 (dashfhd1/bi) [audio] 40.8% of ~75.54 MB @ 0.9 Mb/s ETA: 00:06:51 (dashfhd1/bi) [audio] 41.8% of ~75.54 MB @ 0.9 Mb/s ETA: 00:06:45 (dashfhd1/bi) [audio] 42.8% of ~75.54 MB @ 0.8 Mb/s ETA: 00:06:57 (dashfhd1/bi) [audio] 43.8% of ~75.54 MB @ 0.9 Mb/s ETA: 00:06:31 (dashfhd1/bi) [audio] 44.8% of ~75.54 MB @ 0.8 Mb/s ETA: 00:06:36 (dashfhd1/bi) [audio] 45.8% of ~75.54 MB @ 0.9 Mb/s ETA: 00:06:00 (dashfhd1/bi) [audio] INFO: Downloaded: 4.79 MB (00:04:55) @ 0.87 Mb/s (dashfhd1/bi) [audio] WARNING: Failed to download file segment [561] WARNING: Response: 403 Forbidden WARNING: Retrying tv: 'Match of the Day 2: 2023/24 - 12. 12/11/2023 (m001sgdj) [original]' 46.2% of ~75.54 MB @ 0.0 Mb/s ETA: 02:12:44 (dashfhd1/bi) [audio] 47.2% of ~75.54 MB @ 1.0 Mb/s ETA: 00:05:14 (dashfhd1/bi) [audio] 48.2% of ~75.54 MB @ 0.9 Mb/s ETA: 00:05:35 (dashfhd1/bi) [audio] 49.2% of ~75.54 MB @ 1.1 Mb/s ETA: 00:04:46 (dashfhd1/bi) [audio] 50.2% of ~75.54 MB @ 1.0 Mb/s ETA: 00:04:57 (dashfhd1/bi) [audio] 51.2% of ~75.54 MB @ 1.0 Mb/s ETA: 00:04:41 (dashfhd1/bi) [audio] 52.2% of ~75.54 MB @ 1.0 Mb/s ETA: 00:04:46 (dashfhd1/bi) [audio] 53.2% of ~75.54 MB @ 1.0 Mb/s ETA: 00:04:33 (dashfhd1/bi) [audio] 54.2% of ~75.54 MB @ 1.0 Mb/s ETA: 00:04:28 (dashfhd1/bi) [audio] 55.2% of ~75.54 MB @ 1.0 Mb/s ETA: 00:04:28 (dashfhd1/bi) [audio] 56.2% of ~75.54 MB @ 1.0 Mb/s ETA: 00:04:26 (dashfhd1/bi) [audio] 57.2% of ~75.54 MB @ 1.0 Mb/s ETA: 00:04:27 (dashfhd1/bi) [audio] INFO: Downloaded: 8.59 MB (00:08:49) @ 0.93 Mb/s (dashfhd1/bi) [audio] WARNING: Unexpected size for file segment [699] WARNING: Expected: 62347 Downloaded: 15345 WARNING: This indicates a problem with your network connection to the media server WARNING: Retrying tv: 'Match of the Day 2: 2023/24 - 12. 12/11/2023 (m001sgdj) [original]' 57.5% of ~75.54 MB @ 0.0 Mb/s ETA: 01:44:32 (dashfhd1/bi) [audio] 58.5% of ~75.54 MB @ 0.9 Mb/s ETA: 00:04:48 (dashfhd1/bi) [audio] 59.5% of ~75.54 MB @ 0.9 Mb/s ETA: 00:04:41 (dashfhd1/bi) [audio] 60.5% of ~75.54 MB @ 0.9 Mb/s ETA: 00:04:22 (dashfhd1/bi) [audio] INFO: Downloaded: 2.43 MB (00:02:29) @ 0.93 Mb/s (dashfhd1/bi) [audio] WARNING: Unexpected size for file segment [738] WARNING: Expected: 62102 Downloaded: 48120 WARNING: This indicates a problem with your network connection to the media server 60.8% of ~75.54 MB @ 0.1 Mb/s ETA: 01:00:17 (dashfhd2/cf) [audio] 61.8% of ~75.54 MB @ 0.8 Mb/s ETA: 00:05:02 (dashfhd2/cf) [audio] 62.8% of ~75.54 MB @ 0.9 Mb/s ETA: 00:04:18 (dashfhd2/cf) [audio] INFO: Downloaded: 2.18 MB (00:02:14) @ 0.83 Mb/s (dashfhd2/cf) [audio] WARNING: Unexpected size for file segment [773] WARNING: Expected: 62285 Downloaded: 16384 WARNING: This indicates a problem with your network connection to the media server WARNING: Retrying tv: 'Match of the Day 2: 2023/24 - 12. 12/11/2023 (m001sgdj) [original]' 63.6% of ~75.54 MB @ 0.1 Mb/s ETA: 00:55:51 (dashfhd2/cf) [audio] 64.6% of ~75.54 MB @ 1.0 Mb/s ETA: 00:03:29 (dashfhd2/cf) [audio] 65.7% of ~75.54 MB @ 0.9 Mb/s ETA: 00:03:58 (dashfhd2/cf) [audio] 66.7% of ~75.54 MB @ 0.9 Mb/s ETA: 00:03:52 (dashfhd2/cf) [audio] INFO: Downloaded: 2.30 MB (00:02:22) @ 0.88 Mb/s (dashfhd2/cf) [audio] WARNING: Unexpected size for file segment [810] WARNING: Expected: 62214 Downloaded: 32768 WARNING: This indicates a problem with your network connection to the media server WARNING: Retrying tv: 'Match of the Day 2: 2023/24 - 12. 12/11/2023 (m001sgdj) [original]' 66.7% of ~75.54 MB @ 0.1 Mb/s ETA: 00:51:10 (dashfhd2/cf) [audio] 67.7% of ~75.54 MB @ 0.8 Mb/s ETA: 00:04:15 (dashfhd2/cf) [audio] 68.7% of ~75.54 MB @ 0.8 Mb/s ETA: 00:03:53 (dashfhd2/cf) [audio] 69.7% of ~75.54 MB @ 0.9 Mb/s ETA: 00:03:21 (dashfhd2/cf) [audio] INFO: Downloaded: 2.43 MB (00:02:29) @ 0.88 Mb/s (dashfhd2/cf) [audio] WARNING: Failed to download file segment [849] WARNING: Response: 403 Forbidden WARNING: Retrying tv: 'Match of the Day 2: 2023/24 - 12. 12/11/2023 (m001sgdj) [original]' 69.9% of ~75.54 MB @ 0.1 Mb/s ETA: 00:46:13 (dashfhd2/cf) [audio] 70.9% of ~75.54 MB @ 0.9 Mb/s ETA: 00:03:21 (dashfhd2/cf) [audio] 71.9% of ~75.54 MB @ 1.0 Mb/s ETA: 00:02:47 (dashfhd2/cf) [audio] 72.9% of ~75.54 MB @ 1.0 Mb/s ETA: 00:02:41 (dashfhd2/cf) [audio] 73.9% of ~75.54 MB @ 1.1 Mb/s ETA: 00:02:29 (dashfhd2/cf) [audio] 74.9% of ~75.54 MB @ 1.0 Mb/s ETA: 00:02:24 (dashfhd2/cf) [audio] 75.9% of ~75.54 MB @ 1.0 Mb/s ETA: 00:02:24 (dashfhd2/cf) [audio] 76.9% of ~75.54 MB @ 1.0 Mb/s ETA: 00:02:14 (dashfhd2/cf) [audio] 77.9% of ~75.54 MB @ 1.0 Mb/s ETA: 00:02:12 (dashfhd2/cf) [audio] 78.9% of ~75.54 MB @ 1.0 Mb/s ETA: 00:02:08 (dashfhd2/cf) [audio] 79.9% of ~75.54 MB @ 1.0 Mb/s ETA: 00:02:02 (dashfhd2/cf) [audio] 80.9% of ~75.54 MB @ 1.0 Mb/s ETA: 00:01:59 (dashfhd2/cf) [audio] 81.9% of ~75.54 MB @ 1.0 Mb/s ETA: 00:01:52 (dashfhd2/cf) [audio] 82.9% of ~75.54 MB @ 1.0 Mb/s ETA: 00:01:46 (dashfhd2/cf) [audio] 83.9% of ~75.54 MB @ 1.0 Mb/s ETA: 00:01:39 (dashfhd2/cf) [audio] 84.9% of ~75.54 MB @ 1.0 Mb/s ETA: 00:01:32 (dashfhd2/cf) [audio] 85.9% of ~75.54 MB @ 1.0 Mb/s ETA: 00:01:25 (dashfhd2/cf) [audio] 86.9% of ~75.54 MB @ 1.0 Mb/s ETA: 00:01:22 (dashfhd2/cf) [audio] 87.9% of ~75.54 MB @ 1.0 Mb/s ETA: 00:01:14 (dashfhd2/cf) [audio] 88.9% of ~75.54 MB @ 1.0 Mb/s ETA: 00:01:09 (dashfhd2/cf) [audio] 89.9% of ~75.54 MB @ 1.0 Mb/s ETA: 00:01:02 (dashfhd2/cf) [audio] 90.9% of ~75.54 MB @ 1.0 Mb/s ETA: 00:00:56 (dashfhd2/cf) [audio] 91.9% of ~75.54 MB @ 1.0 Mb/s ETA: 00:00:50 (dashfhd2/cf) [audio] 92.9% of ~75.54 MB @ 1.0 Mb/s ETA: 00:00:44 (dashfhd2/cf) [audio] 93.9% of ~75.54 MB @ 1.0 Mb/s ETA: 00:00:38 (dashfhd2/cf) [audio] 94.9% of ~75.54 MB @ 0.9 Mb/s ETA: 00:00:32 (dashfhd2/cf) [audio] 95.9% of ~75.54 MB @ 1.0 Mb/s ETA: 00:00:25 (dashfhd2/cf) [audio] 97.0% of ~75.54 MB @ 1.0 Mb/s ETA: 00:00:19 (dashfhd2/cf) [audio] 98.0% of ~75.54 MB @ 1.0 Mb/s ETA: 00:00:12 (dashfhd2/cf) [audio] 99.0% of ~75.54 MB @ 1.0 Mb/s ETA: 00:00:06 (dashfhd2/cf) [audio] INFO: Downloaded: 23.77 MB (00:24:26) @ 0.99 Mb/s (dashfhd2/cf) [audio] INFO: Finished downloading to file: /Users/phillipjohndavies/Get iPlayer Downloads 2/Match of the Day 2 2023_24/Match of the Day 2 2023_24 - 12. 2023-11-12 ((dashfhd)).audio.m4a INFO: Downloaded: 6.48 MB (00:00:03) @ 8.65 Mb/s (dashfhd2/cf) [video] WARNING: Unexpected size for file segment [2] WARNING: Expected: 6017552 Downloaded: 3614974 WARNING: This indicates a problem with your network connection to the media server WARNING: Retrying tv: 'Match of the Day 2: 2023/24 - 12. 12/11/2023 (m001sgdj) [original]' WARNING: Using existing DASH audio file: /Users/phillipjohndavies/Get iPlayer Downloads 2/Match of the Day 2 2023_24/Match of the Day 2 2023_24 - 12. 2023-11-12 ((dashfhd)).dash.m4a WARNING: Use --overwrite to re-download INFO: Downloaded: 6.02 MB (00:00:03) @ 4.81 Mb/s (dashfhd2/cf) [video] WARNING: Unexpected size for file segment [3] WARNING: Expected: 6133976 Downloaded: 655360 WARNING: This indicates a problem with your network connection to the media server WARNING: Using existing DASH audio file: /Users/phillipjohndavies/Get iPlayer Downloads 2/Match of the Day 2 2023_24/Match of the Day 2 2023_24 - 12. 2023-11-12 ((dashfhd)).dash.m4a WARNING: Use --overwrite to re-download INFO: Downloaded: 39.57 MB (00:00:26) @ 31.65 Mb/s (dashfhd3/ak) [video] WARNING: Unexpected size for file segment [10] WARNING: Expected: 6234624 Downloaded: 482936 WARNING: This indicates a problem with your network connection to the media server WARNING: Retrying tv: 'Match of the Day 2: 2023/24 - 12. 12/11/2023 (m001sgdj) [original]' WARNING: Using existing DASH audio file: /Users/phillipjohndavies/Get iPlayer Downloads 2/Match of the Day 2 2023_24/Match of the Day 2 2023_24 - 12. 2023-11-12 ((dashfhd)).dash.m4a WARNING: Use --overwrite to re-download INFO: Downloaded: 0.00 MB (00:00:00) @ 0.00 Mb/s (dashfhd3/ak) [video] WARNING: Unexpected size for file segment [10] WARNING: Expected: 6234624 Downloaded: 886064 WARNING: This indicates a problem with your network connection to the media server WARNING: No streams available for 'original' version (m001sgd9) - skipping (retry) WARNING: The BBC lists this programme as unavailable - check the iPlayer or Sounds site (retry) Match of the Day 2: 2023/24 failed, already exists

…

On Nov 12, 2023, at 10:09 PM, Scott Kovatch ***@***.***> wrote: Can you attach a log file with a failing download? I haven't had any problems with partial downloads today, though a few downloads were extremely slow. — Reply to this email directly, view it on GitHub <#463 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ALZLEU2X6YV6GB6JQB2Q2NTYEG2RBAVCNFSM6AAAAAA7ITR67SVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQMBXGUZDQNJSGI>. You are receiving this because you authored the thread.

[notascot]

The really odd thing in all of this is that I can stream all the shows with no issue on BBC iPlayer, but cannot download them.