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[FEATURE] Add Chatbot Feature to Enhance User Experience #492

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amanver45 opened this issue Oct 21, 2024 · 2 comments
Closed

[FEATURE] Add Chatbot Feature to Enhance User Experience #492

amanver45 opened this issue Oct 21, 2024 · 2 comments
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enhancement New feature or request gssoc-ext GSSoC'24-Extd Level2

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@amanver45
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further enhance the user experience on our platform, I propose adding a chatbot feature. The chatbot will serve as an interactive assistant to help users with various inquiries related to vehicle rentals, including but not limited to:

Booking Assistance: Guiding users through the booking process, including selecting vehicles, dates, and additional services.
Frequently Asked Questions: Providing quick responses to common questions regarding pricing, policies, vehicle availability, and payment methods.
Real-time Support: Offering immediate support for issues that may arise during the booking process or while using the platform.
Feedback Collection: Allowing users to provide feedback on their rental experience, which can help us improve our services.
Benefits:

Improved User Engagement: A chatbot can provide 24/7 support, making it easier for users to get help at any time.
Streamlined Booking Process: Users will find it easier to navigate the website with guided assistance, potentially increasing conversion rates.
Reduced Support Load: Automating responses to common inquiries can free up human resources for more complex issues.
Next Steps:

Evaluate existing chatbot technologies and platforms that can be integrated with our website.
Design a user-friendly interface for the chatbot.
Develop and test the chatbot functionality to ensure it meets user needs.
I believe implementing this feature will significantly enhance the overall user experience on our Cab Rental platform.

Label: Feature Request

@amanver45 amanver45 added the enhancement New feature or request label Oct 21, 2024
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👋 Thank you for raising an issue! We appreciate your effort in helping us improve. Our team will review it shortly. Stay tuned!

@amanver45
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@07sumit1002 PLS ASSIGN ME THIS ISSUE

@07sumit1002 07sumit1002 added Level2 gssoc-ext GSSoC'24-Extd labels Oct 29, 2024
amanver45 added a commit to amanver45/CabRental that referenced this issue Oct 29, 2024
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Labels
enhancement New feature or request gssoc-ext GSSoC'24-Extd Level2
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